Program & Development Assistant

Childhood Cancer Canada (CCC) is Canada’s leading foundation dedicated to supporting families affected by childhood cancer and funding critical research. The Program & Development Assistant plays a vital role in supporting CCC’s mission by providing essential administrative and fundraising support, coordinating program delivery, and assisting with fundraising events. Responsibilities Coordinate and support the delivery of CCC’s signature programs and services, ensuring efficient and effective operations Identify opportunities to promote CCC’s programs and respond to inquiries and applications in a timely manner Support volunteer management, including recruiting, training, and coordinating volunteers for events and office tasks Oversee general office administrative functions, including managing the main phone line, general email inbox, office inventory, and liaising with building management Assist with finance-related tasks such as processing invoices, credit card reconciliation, and bank deposits Support gift administration by ensuring donations are accurately coded and tax receipts/acknowledgment letters are sent promptly Assist with special projects and initiatives to help meet annual organizational goals Support all signature and third-party events to maximize revenues Assist in preparing donor correspondence, invoices, and call notes Record and track sponsorship requirements for all signature events Research and help build a pipeline of new corporate giving opportunities including sourcing items for auctions and gift-in-kind donations Respond promptly to donor inquiries and provide exceptional customer service Cultivate and strengthen relationships with community service clubs and donors to expand CCC’s reach and enhance donor loyalty Maintain accurate donor records in the CRM database (Donor Perfect or similar) Support annual giving strategies and stewardship activities to maximize donor retention Skills Post-secondary education business administration or a relevant field Exceptional interpersonal, oral, and written communication skills High attention to detail with excellent organizational, planning, and time management abilities Ability to maintain confidentiality and handle sensitive information with integrity Strong problem-solving, analytical, and decision-making skills Proactive, highly organized, and able to manage competing demands with minimal supervision Excellent customer service skills and experience cultivating relationships with diverse stakeholders Collaborative team player with a self-starter attitude Flexibility to work occasional evenings and weekends as needed Proficiency in Microsoft Office Suite and internet tools; familiarity with CRM tools like Donor Perfect (or similar) required Experience in a non-profit setting, is preferred but not a requirement Company Overview Childhood Cancer Canada supports children with cancer, funds research, and offers aid and scholarships to families. It was founded in 1987, and is headquartered in Toronto, Ontario, CAN, with a workforce of 2-10 employees. Its website is