Part-Time Remote Administrative and Customer Service Representative for a Regenerative Farm Focused on Sustainability and Community Engagement

Introduction to blithequark At blithequark, we are a medium-sized, family-friendly regenerative farm that is deeply committed to producing nutrient-dense food for our community while prioritizing the health of our planet and the well-being of our animals. Our mission is built on a foundation of hard work, dedication, and a relentless pursuit of excellence. Every day, we strive to make a positive impact, whether it's through enhancing someone's day, upholding our core values, or ensuring the safety and quality of our raw milk products. As a part of our team, you will be contributing to a meaningful cause that not only nourishes bodies but also helps heal the earth. Position Overview We are currently seeking a highly organized and dedicated Administrative and Customer Service Representative to join our team on a part-time basis. This role is uniquely positioned to make a significant impact on both our administrative operations and customer satisfaction. As a key member of our team, you will be responsible for a blend of administrative tasks and customer service responsibilities, with a strong focus on maintaining exceptional communication with our customers and seamless coordination with our Amish team. This position offers the opportunity to work remotely, with a schedule of 4 hours per day and on-call availability for an additional 6 hours per day, making it an ideal fit for individuals looking for flexibility and work-life balance. Key Responsibilities The successful candidate will be expected to perform a variety of tasks across two main areas: Administration & Data Entry, and Customer Service. These responsibilities include but are not limited to: Administration & Data Entry: Perform accurate and timely data entry for dairy cow sheets and conduct weekly analyses to inform our farming practices. Handle new applications and submit necessary forms in a thorough and efficient manner. Maintain up-to-date calendars and schedule appointments to ensure smooth operations. Assist with human resources tasks, including updates to our handbook and management of related paperwork. Organize and manage our Google Drive to ensure all documents are easily accessible and up-to-date. Manage customer emails, calls, and texts, responding promptly and professionally to all inquiries. Customer Service: Answer calls, texts, and social media inquiries in a friendly, helpful, and patient manner, providing excellent customer service at all times. Coordinate closely with our Amish team to ensure seamless operations and high-quality service delivery. Schedule deliveries and manage customer communication regarding raw milk herdshares, keeping customers informed and satisfied. Qualifications and Skills To excel in this role, you will need to possess a combination of strong organizational skills, excellent communication abilities, and a proven track record in administration and customer service. Specifically, we are looking for candidates with: Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal, with a warm and professional demeanor. Experience in administration and customer service, preferably in a remote or virtual setting. Proficiency in Google Drive and other office applications, with a willingness to learn and adapt to new software as needed. The ability to work independently, managing your time effectively to meet deadlines and achieve goals. Why Join blithequark? This is a unique opportunity to be part of a mission-driven organization that values sustainability, community engagement, and the well-being of both people and the planet. By joining blithequark, you will become part of a dynamic and supportive team that is passionate about making a difference. If you are motivated by the prospect of delivering exceptional customer service and contributing to a company that prioritizes environmental stewardship and social responsibility, we would love to hear from you. Career Growth and Learning Benefits At blithequark, we believe in the growth and development of our team members. As a part-time Administrative and Customer Service Representative, you will have opportunities to learn about regenerative farming practices, sustainable living, and community development. Our supportive environment encourages professional growth, and we are committed to providing the resources and training needed for you to excel in your role and advance in your career. Work Environment and Company Culture Our company culture is built on a foundation of respect, integrity, and a shared passion for our mission. We value diversity, inclusivity, and creativity, fostering an environment where everyone feels valued and empowered to contribute. As a remote team member, you will be an integral part of our virtual community, with regular check-ins, team meetings, and opportunities for social interaction to ensure you feel connected and supported. Compensation, Perks, and Benefits We offer a competitive compensation package for this part-time position, reflecting our commitment to valuing and rewarding our team members. While specific perks and benefits may vary, you can expect a comprehensive package that includes opportunities for professional development, flexible working hours, and the satisfaction of being part of a mission-driven organization. We are dedicated to ensuring that our compensation and benefits align with our values of fairness, equality, and the well-being of our employees. How to Apply If you are excited about the prospect of joining blithequark as a Part-Time Remote Administrative and Customer Service Representative, we invite you to submit your proposal through Upwork. Please include your relevant experience, reasons why you would be a great fit for our team, and any additional information that showcases your skills and passion for customer service and sustainability. Including a video introduction is highly recommended, as it gives us a better opportunity to get to know you and understand your motivations and qualifications. We look forward to connecting with you and exploring how you can contribute to our mission at blithequark. Thank you for considering this unique opportunity to join our team and be part of a movement that is dedicated to healing the earth, nourishing our community, and ensuring the happiness and well-being of our animals. Apply for this job