Part-Time Remote Administrative and Customer Service Representative for a Regenerative Family-Friendly Farm

Welcome to blithequark: A Mission-Driven Regenerative Farm At blithequark, we are dedicated to cultivating a healthier relationship between our community and the earth. As a medium-sized regenerative family-friendly farm, our mission is to provide nutrient-dense food while ensuring the well-being of our animals and the land. We take pride in being a hardworking and results-driven team, always striving to make a positive impact on our customers' lives and the environment. Our ethos is built around giving 110% every day, focusing on excellent customer service, upholding our values, and prioritizing raw milk safety. Job Overview: Part-Time Remote Admin and Customer Service Representative We are seeking a highly organized and dedicated Administrative and Customer Service Representative to join our team on a part-time basis. This role is perfect for individuals who are passionate about administration, customer service, and sustainability. As a key member of our team, you will be responsible for handling administrative tasks, providing exceptional customer service, and coordinating with our Amish team to ensure seamless operations. If you are a self-motivated individual with excellent communication skills and a passion for working in a dynamic environment, we encourage you to apply for this exciting opportunity. Key Responsibilities: In this role, you will be responsible for a wide range of administrative and customer service tasks, including: Performing data entry for dairy cow sheets and conducting weekly analysis to ensure accurate record-keeping and informed decision-making. Handling applications and submitting necessary forms to maintain compliance and efficiency. Maintaining calendars and scheduling appointments to ensure timely communication and coordination with our team and customers. Assisting with human resources tasks, including handbook updates and paperwork, to support our team's growth and development. Organizing and managing our Google Drive to ensure easy access to important documents and information. Managing customer emails, calls, and texts to provide exceptional customer service and support. Answering calls, texts, and social media inquiries in a timely and professional manner to address customer concerns and questions. Coordinating with our Amish team to ensure seamless operations and excellent customer service. Scheduling deliveries and managing customer communication regarding raw milk herdshares to ensure timely and efficient service. Essential Qualifications: To be successful in this role, you will need: Strong organizational skills and attention to detail to manage multiple tasks and priorities. Excellent communication skills, both written and verbal, to provide exceptional customer service and support. Experience in administration and customer service, with a proven track record of success in similar roles. Proficiency in Google Drive and other office applications, with the ability to learn new software and systems quickly. Ability to work independently and manage time effectively, with a strong focus on productivity and efficiency. Preferred Qualifications: While not required, the following qualifications are preferred: Experience working in a remote or virtual environment, with a proven ability to stay motivated and focused. Knowledge of sustainable agriculture and regenerative farming practices, with a passion for contributing to a mission-driven organization. Experience working with diverse teams, including Amish communities, with a strong appreciation for cultural sensitivity and awareness. Proficiency in multiple languages, with the ability to communicate effectively with customers from diverse backgrounds. Skills and Competencies: To succeed in this role, you will need to possess the following skills and competencies: Strong problem-solving and analytical skills, with the ability to think critically and creatively. Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong communication and interpersonal skills, with the ability to build rapport with customers, team members, and stakeholders. Ability to work in a fast-paced environment, with a strong focus on adaptability and flexibility. Proficiency in technology, including Google Drive, Microsoft Office, and other software applications. Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to supporting the growth and development of our team members. As a part-time Remote Admin and Customer Service Representative, you will have access to: Ongoing training and professional development opportunities, with a focus on customer service, administration, and sustainable agriculture. Mentorship and coaching from experienced team members, with a focus on supporting your career goals and aspirations. Opportunities for advancement and career growth, with a focus on promoting from within and supporting the development of our team members. A dynamic and supportive work environment, with a focus on collaboration, communication, and teamwork. Work Environment and Company Culture: At blithequark, we pride ourselves on our positive and supportive company culture. As a part-time Remote Admin and Customer Service Representative, you will be working in a virtual environment, with the opportunity to connect with our team and customers remotely. Our company culture is built around: A strong focus on sustainability and regenerative agriculture, with a commitment to reducing our environmental impact and promoting eco-friendly practices. A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion. A dynamic and collaborative team, with a focus on communication, teamwork, and mutual respect. A commitment to customer service and satisfaction, with a focus on providing exceptional support and care to our customers. Compensation, Perks, and Benefits: As a part-time Remote Admin and Customer Service Representative at blithequark, you will be eligible for: Competitive hourly rate, with opportunities for bonuses and incentives based on performance. Flexible scheduling and remote work arrangements, with the opportunity to work from home or a remote location. Access to ongoing training and professional development opportunities, with a focus on supporting your career goals and aspirations. A dynamic and supportive work environment, with a focus on collaboration, communication, and teamwork. Opportunities for advancement and career growth, with a focus on promoting from within and supporting the development of our team members. Conclusion: If you are a motivated and organized individual with a passion for administration, customer service, and sustainability, we encourage you to apply for this exciting opportunity. As a part-time Remote Admin and Customer Service Representative at blithequark, you will have the opportunity to work with a dynamic and supportive team, contribute to a mission-driven organization, and develop your skills and expertise in a fast-paced and rewarding environment. Please submit your proposal, including your relevant experience and why you would be a great fit for our team. We look forward to connecting with you and exploring how you can contribute to our mission and success. Apply for this job