**Part-Time Live Chat Representative – Automotive Industry Customer Support Specialist**
At arenaflex, we're on a mission to revolutionize the way automotive dealers interact with their customers. As a Part-Time Live Chat Representative, you'll play a vital role in helping our clients generate revenue by turning conversations into leads. If you're a customer service enthusiast with a passion for technology and a knack for multitasking, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive industry. Our team is dedicated to delivering exceptional customer experiences, and we're always looking for talented individuals to join our mission. As a remote employee, you'll enjoy a relaxed yet professional work environment that's perfect for those who thrive in a flexible setting. **Responsibilities** As a Part-Time Live Chat Representative, your primary responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of the evolving products and services * Collaborating with our team to ensure seamless customer experiences and high-quality lead generation **Key Skills and Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (not necessary but preferred) * Basic internet and window-based computer skills * Strong ability to multitask, with gaming experience being a plus * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment * Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, West Virginia, or Wisconsin **Training and Requirements** * On-the-job training via Zoom to ensure you're equipped with the knowledge and skills needed to excel in this role * Must be able to type at least 40 WPM * Must have your own computer or laptop with a second monitor, webcam, microphone, and external mouse & keyboard * Quiet, dedicated work space free from distractions – this is a remote position * Able to attend 4 weeks of full-time remote training, Tuesday – Saturday between the hours of 11:00am-7:30pm EDT **What We Offer** As a Part-Time Live Chat Representative at arenaflex, you'll enjoy: * A competitive hourly rate * Opportunities for career growth and professional development * A dynamic and supportive work environment * Flexible scheduling to accommodate your needs * Access to cutting-edge technology and tools * A comprehensive benefits package, including health insurance, paid time off, and more **Why Join arenaflex?** At arenaflex, we're passionate about creating a workplace culture that's inclusive, supportive, and fun. We believe in empowering our employees to grow and develop their skills, and we're committed to making a positive impact in the automotive industry. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply! **How to Apply** If you're a motivated and customer-focused individual with a passion for technology and the automotive industry, we want to hear from you! Apply now to join our team as a Part-Time Live Chat Representative and take the first step towards a rewarding career at arenaflex. Apply Now! **Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace culture that's inclusive, supportive, and respectful of all employees. Apply for this job