Onboarding Support Specialist Part-time FSH - Remote - Join the Team at Oak View Group and Revolutionize the Live Event Industry
Welcome to Oak View Group: Where Passion Meets Innovation in the Live Event Industry Imagine being part of a global team that's changing the face of the live event industry. At Oak View Group (OVG), we're not just a company - we're a community of passionate individuals who believe in the power of live experiences to bring people together. As the global leader in venue development, management, and premium hospitality services, we're on a mission to create unforgettable moments for our guests and our partners. And we're looking for talented individuals like you to join our team! Job Summary: Onboarding Support Specialist Part-time FSH We're seeking an experienced Onboarding Support Specialist to join our team on a part-time basis. As a key member of our Hospitality team, you'll play a crucial role in onboarding new food and beverage (F&B) accounts in the West region, ensuring that our venues are equipped to deliver world-class service and unforgettable experiences. If you're a food service professional with a passion for training, operations, and customer service, we want to hear from you! Key Responsibilities: Venue Preparation: Travel to new OVG accounts and prepare the venue for opening, including setting up concession stands and training staff on menu and stand operations. Concession Operations: Tour and audit existing concession stands for equipment and inventory, documenting needs and issues. Training and Development: Train new managers on maintenance and cleaning of concession equipment, and existing staff on proper set-up and tear-down of stands to OVG standards. Inventory Management: Stock supplies and take inventory, recommending staffing levels for stands based on event attendance. Menu Knowledge: Understand and explain concession menu items to staff, preparing the stand for product displays, food pricing, and common equipment issues. POS System Implementation: Assist with setting up new POS systems with the IT team and train staff on the new system. Event Support: Provide hands-on event support for opening events, promoting OVG's commitments to sustainability and world-class customer service. Requirements and Qualifications: To succeed in this role, you'll need: Education: Associate's degree from an accredited college/university with major coursework in Culinary Arts, Food Service Operations, or a related field. Experience: 3+ years of experience working in concessions, preferably in supervisor or lead roles. Skills: Excellent spoken and written communication skills. Ability to deal with ambiguity and quickly changing priorities. Team player with a problem-solving mindset. Experience in training multiple staff members in concessions. What We Offer: As a part-time Onboarding Support Specialist with OVG, you'll enjoy: Competitive Hourly Wage: $30.00-$35.00 per hour. Benefits: 401(k) savings plan and 401(k) matching. Travel Opportunities: Travel to new venues and experience different events and cultures. Professional Growth: Opportunities for career growth and development in a fast-paced and dynamic industry. Diverse and Inclusive Culture: A culture that values diversity, equity, and inclusion, and encourages you to be your authentic self. Our Culture and Values: At OVG, we believe that our people are our greatest asset. We're committed to creating a culture that's inclusive, diverse, and supportive. We value: Diversity and Inclusion: We believe that a diverse team is essential to driving innovation and success. Teamwork: We work together to achieve common goals and support each other in our individual roles. Customer Service: We're passionate about delivering world-class service to our guests and partners. Sustainability: We're committed to reducing our environmental impact and promoting sustainable practices. How to Apply: If you're excited about the opportunity to join our team as an Onboarding Support Specialist, we want to hear from you! Please submit your application through our website: Don't Miss Out: This role will remain open until December 31, 2024. Don't miss your chance to join our team and be part of a dynamic and growing organization. Apply today and take the first step towards a rewarding new role! Apply for this job