MRSGM NA Client Support, Surety Bonds - TEMP

Roanoke Insurance Group Inc. is looking for a Temporary Employee – Client Support, Surety Bonds to join their team in New York, NY. The role involves providing quality customer service and performing administrative duties to support bond business operations. Responsibilities In accordance with the objectives and procedures outlined by management, to provide quality and profitable customer service and to perform administrative duties necessary to maintain and grow bond business Assist service team with bond requests. This includes, but is not limited to: new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions and additional projects as assigned by Bond Manager Utilize all available resources in order to properly obtain/maintain underwriting information Maintain follow-up system to ensure requests are processed timely Create and maintain positive relationships with customers and peers Provide backup support, as requested Skills Bachelor's Degree Preferred or equivalent work experience Excellent time management, customer service and interpersonal skills Strong communication skills (written, verbal and listening) Well organized with an aptitude for details Able to work independently while taking ownership of a task through completion Benefits Generous healthcare plans Voluntary dental & vision plans 401(k) plan Flexible spending plans Health Savings Accounts (HSA) Paid time off Paid holidays Tuition reimbursement Short/long term disability Paid Parental Leave Employee Assistance Program (EAP) Employee Wellbeing Program Community involvement Life insurance Company Overview Roanoke delivers risk solutions with unmatched responsiveness, knowledge, and dedication to help you succeed in the supply-chain logistics and global trade industry. It was founded in 1935, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 201-500 employees. Its website is