Live Chat Support Specialist - Work From Home Opportunity - Contract to Hire
Join our growing support team! We're hiring remote chat specialists to help customers with inquiries, order assistance, and technical questions. Role Overview: Handle customer inquiries through our online chat system Assist with order processing and account questions Provide first-level technical support Maintain detailed records of customer interactions Schedule Options (Eastern Time): Day Shift: 8:00 AM - 4:00 PM Evening Shift: 4:00 PM - 12:00 AM Overnight Shift: 12:00 AM - 8:00 AM Must Have: ✓ Reliable internet service ✓ Desktop or laptop computer ✓ Strong typing skills (40+ WPM preferred) ✓ Excellent written English ✓ Dedicated workspace at home We're Looking For: ✓ Detail-oriented individuals ✓ Strong problem-solving abilities ✓ Patient and professional attitude ✓ Ability to follow support scripts and guidelines ✓ Commitment to scheduled hours Benefits Package: Hourly pay plus performance incentives Comprehensive paid training Steady, long-term employment Remote work - no commute Supportive team environment Application Requirements: Send your information including: Previous support/customer service experience Your city/state and time zone Which shift(s) you prefer When you can start Entry-level candidates welcome - we train the right people! Apply tot his job