WORK FROM HOME

Remote, USA Full-time Posted 2025-03-12

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-29

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Call center customer

Customer Service (Remote)

Customer Service Representative

Warehouse Package Handler

Retail Sales Associate

Experienced AirBnb Photographer

Outside Sales Representative

Sr. Product Designer

Independent Delivery Driver

Home-Based Data Entry Jobs/ Work From Home-Jobs/ Online Data Entry Jobs/ Part-Time Jobs/ Typing Jobs

IT Support Intern - Summer 2025

Email Chat Support (Work at Home / Immediate Start)

Delta Airlines Remote Customer Support Positions ? Apply Now

Disney Remote Jobs(Virtual Assistant) Work From Home Jobs

Media Search Analyst | Work From Home

Business Marketing Manager, Pricing and Planning

Representative - Inside Sales (Remote - Door Locking Solution Experience Strongly Preferred)

Part Time Online Home Based Computer Work Without Investment

Part Time - Data Entry Clerk