WORK FROM HOME

Remote, USA Full-time Posted 2025-03-12

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-19

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Customer Service Representative

Data entry assistant

iOS Application Developer

Remote Sales Executive

Transformational Fitness Coach

Google AppSheet Developer

Virtual Personal Assistant

Support Operations Manager

Data entry agent

Sales Call Center Representative I

$17/HR. Remote Medical Benefits Rep-NO WEEKENDS! (TEXAS ONLY)

Middle School Special Education Teacher

Call Center Customer Service - FNOL Customer Service Rep - Work from home!

Netflix Tagger Remote, Netflix Movie Watching Job

Verizon Wireless Order Entry

Marketing Student Worker (Graphic Designer, Marketing Contributor...

Project Developer - Application Engineer

Part-Time Remote Chat and Email Support ? Entry Level

Delta Remote Customer Service $31/Hr ? Hiring Now