Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Customer Service and Business Process Outsourcing

Why Consider This Job Opportunity...
? Competitive base pay with regular reviews and raises based on tenure and performance
? Opportunity for cash and prize incentives, including items like computers, tablets, and vacations
? Paid time off and paid holidays, along with paid training opportunities
? Medical, dental, and vision coverage options available after 30 days of employment
? Advancement opportunities within a fun and engaging work environment
? Flexible full-time schedules available, including day and night shifts

What To Expect (Job Responsibilities)
? Listen to customers, understand their needs, and resolve customer issues
? Utilize systems and technology to complete account management tasks
? Recognize sales opportunities and apply sales skills to upgrade services
? Appropriately escalate customer dissatisfaction to the managerial team
? Ensure first call resolution through effective problem-solving and call handling

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words a minute)
? Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How To Stand Out (Preferred Qualifications)
? Previous experience in customer service or sales
? Familiarity with Windows operating systems
? Strong aptitude for conflict resolution and negotiation
? Ability to thrive in a fast-paced environment with change and ambiguity
? Proven reliability in maintaining regular attendance and punctuality

#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #AdvancementOpportunities

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