UPS Customer Support Remote Jobs
Remote, USA
Full-time
Posted 2025-03-15
UPS is seeking dedicated and customer-oriented individuals for remote customer support roles. As a UPS Customer Support Representative, you will provide top-tier service to UPS customers, assisting with inquiries, tracking shipments, resolving issues, and ensuring that customers have a positive experience. This role offers flexibility and the opportunity to work from home while contributing to UPS?s commitment to service excellence. Key Responsibilities: ? Respond to customer inquiries via phone, chat, or email ? Track packages, resolve issues, and provide real-time updates ? Offer troubleshooting assistance for shipment and tracking-related problems ? Process customer requests for changes or cancellations ? Maintain accurate records of customer interactions in the system ? Collaborate with other UPS teams to ensure efficient service delivery Qualifications: ? High school diploma or equivalent (some college preferred) ? 1-2 years of customer service experience, preferably in a remote setting ? Strong communication skills, both written and verbal ? Excellent problem-solving abilities ? Ability to work independently and manage multiple tasks simultaneously ? Proficient in using computer systems and software applications ? Previous experience with UPS or shipping-related services is a plus Preferred Skills: ? Bilingual (English/Spanish) is a plus ? Experience in remote work environments ? Knowledge of UPS systems and tracking processes Work Environment: ? Remote position, with flexible work hours ? Competitive pay and benefits package ? Training provided to ensure you have the tools and knowledge to succeed Why UPS? UPS offers a dynamic and supportive work environment, competitive pay, and opportunities for career growth. We pride ourselves on offering a diverse and inclusive workplace where employees can thrive. As a remote team member, you?ll enjoy the flexibility to work from home while making a meaningful impact on our global customer base. How to Apply: Interested candidates can apply through the UPS Careers portal. Submit your resume and a brief cover letter outlining your experience and why you're a great fit for the role. Join UPS, and be part of a team that?s committed to delivering exceptional customer experiences worldwide!
Similar Remote Jobs
UPS Customer Support Remote Jobs
Posted on: 31-01-2025 09:58
Verizon remote jobs no experience
Posted on: 31-01-2025 09:58
Telemarketing Sales Call Center Representative
Posted on: 31-01-2025 09:58
Portuguese Bilingual Customer Service Representative
Posted on: 31-01-2025 09:58
ACH Operations Analyst- Overnight Shift
Posted on: 31-01-2025 09:58
Remote CNC Technical Support Specialist
Posted on: 31-01-2025 09:58
fedex data entry ? DE0907
Posted on: 31-01-2025 09:58
Wayfair Customer Service Remote Jobs
Posted on: 31-01-2025 09:58
American Express Remote jobs(Virtual assistant)
Posted on: 31-01-2025 09:58
Managing Partner - Enterprise Sales
Posted on: 31-01-2025 09:58
Part Time Merchandiser
Posted on: 30-10-2024 05:35
Virtual Data Entry – No Experience $18/Hour
Posted on: 12-09-2024 00:00
Future Opportunities - Manager & Senior Manager, Control Management (AENB)
Posted on: 26-11-2024 06:19
Remote Data Entry Clerk
Posted on: 24-01-2025 00:00
Cash Register Attendant
Posted on: 03-09-2024 00:00
Walmart Customer Service Remote Job - Work From Home Jobs
Posted on: 21-11-2024 08:14
Inside Sales Development Representative - 100% Remote/Based anywhere in US
Posted on: 26-12-2024 06:12
Administrative Assistant / Data Entry Clerk - Entry Level
Posted on: 22-10-2024 05:28
Disney Data Entry Part Time Remote Jobs ? Work From Home Job
Posted on: 16-07-2024 18:54
Online Student Enrollment Advisor
Posted on: 24-01-2025 00:00