Transportation Representative, Transportation Representative
Description
Job Description for L2 associates...
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements
?Graduation in any specialization from a recognized university.
?Excellent communication skills (written and verbal).
?Ability to communicate correctly and clearly with all customers
?Good comprehension skills ? ability to clearly understand and state the issues customers present
?Ability to concentrate ? follow customers issues without distraction to resolution
?Work successfully in a team environment as well as independently
?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
?Excellent typing skills
?Demonstrates an ability to successfully navigate websites
?Demonstrates a proficient knowledge of email applications
Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel
Company - ASSPL - Telangana
Job ID: A2724257
Similar Remote Jobs
Transportation Representative, Transportation Representative
Posted on: 22-09-2024 00:00
Digital Product Evaluation Writer
Posted on: 22-09-2024 00:00
Customer Service Position (Remote)
Posted on: 22-09-2024 00:00
Fully Remote Body Radiologist
Posted on: 22-09-2024 00:00
Join our Freelance Community
Posted on: 22-09-2024 00:00
Benefits Rep Fully Remote
Posted on: 22-09-2024 00:00
AMP Program Sign Up
Posted on: 22-09-2024 00:00
Virtual Assistant Side Hustler
Posted on: 22-09-2024 00:00
Booking Agent - Remote
Posted on: 22-09-2024 00:00
Remote Real Estate Specialist
Posted on: 22-09-2024 00:00
Data Entry Clerk/Data Entry IV
Posted on: 20-01-2025 00:00
American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024 In Dominican Republic
Posted on: 11-08-2024 00:00
Implementation Specialist - Tampa, FL (Remote)
Posted on: 12-11-2024 02:59
Fully Remote Client Service Representative
Posted on: 08-01-2025 08:06
Remote Data Coordinator - Work from home
Posted on: 16-09-2024 00:00
Customer Success Manager
Posted on: 16-07-2024 18:58
FL Medicaid Call Center Representative
Posted on: 22-07-2024 03:03
Tech Lead - Full Stack (NCR/Remote)
Posted on: 23-11-2024 06:30
Work from home chat jobs
Posted on: 03-08-2024 00:00
Customer Service Assistant - Work From Home
Posted on: 06-02-2025 00:00