Senior Application Support Analyst
Description:
? Elite Technology is a leading technology company helping law firms improve operational effectiveness.
? The Senior Support Analyst provides advanced technical consultative Application Support.
? Assist customers in effectively utilizing the Elite software to meet business objectives.
? Lead mentoring and shadowing sessions for peers.
? Collaborate with team for timely resolution of customer issues.
Requirements: ? Bachelor?s degree or equivalent experience ? 5+ years technical, financial and/or related customer Support service experience in a software environment ? Intermediate to advanced knowledge in Microsoft SQL Server, MS office, Smartsheet, IE, and Salesforce ? Exceptional customer service soft skills with expertise in troubleshooting and solving complex problems ? Excellent organizational, time management, multitasking, written and verbal communication skills ? Prior knowledge/experience in legal finance sector, professional services or similar financial systems... environment. ? Strong understanding of Generally Accepted Accounting Principles (GAAP), and or prior Legal industry accounting experience preferred. ? Elite software experience required.
Benefits:
? Competitive Compensation Package ($85,000-$95,000 base salary + a variable component)
? Comprehensive Healthcare Coverage (Health, Dental, Vision)
? Retirement Savings Plan with an Employer Contribution
? Professional Development Opportunities
? Time Off
? Wellness Initiatives
Similar Remote Jobs
Senior Application Support Analyst
Posted on: 10-10-2024 00:00
Entry Level Personal Assistant
Posted on: 10-10-2024 00:00
Remote Data Entry Operator
Posted on: 10-10-2024 00:00
Online taker earn 25
Posted on: 10-10-2024 00:00
SMB Account Executive, French
Posted on: 10-10-2024 00:00
Entry Level Account Manager
Posted on: 10-10-2024 00:00
Legal Administrative Assistant (Remote)
Posted on: 10-10-2024 00:00
Full-Time/Part-Time Data Entry Operator
Posted on: 10-10-2024 00:00
Adobe Target Senior Developer
Posted on: 10-10-2024 00:00
Local Service Utility Representative
Posted on: 10-10-2024 00:00
JET Blue Airlines Remote Jobs $26 (No Experience)
Posted on: 08-11-2024 05:10
Take Control of Your Future - Fully Remote
Posted on: 25-11-2024 05:19
Azure Databricks Project Manager (Healthcare)
Posted on: 31-07-2024 19:11
Manufacturing Assembler (Entry Level) 1st Shift
Posted on: 19-02-2025 06:27
American Express Customer Service Remote Jobs ? Apply Now
Posted on: 13-09-2024 00:00
Freezer, Cooler and Deli Stocker Associate
Posted on: 11-12-2024 17:46
amazon packing jobs in USA contact number
Posted on: 08-12-2024 17:20
Entry Level - Administrative Assistant (Remote)
Posted on: 31-01-2025 09:59
Central Intake Coordinator- Remote
Posted on: 05-11-2024 03:45
Delta Airlines Data Entry Jobs ? (Part Time Remote Jobs)
Posted on: 19-09-2024 00:00