Scheduling and Customer Service Agent
About The Job: Virtual Sales/Scheduling/Customer Service Assistant (EVENING AND WEEKEND OPENINGS).
We call our virtual sales force 'Perceptionist's', and the job is one of the most important parts of our business. A Perceptionist acts as an extension of our client?s businesses, helping them answer calls and grow their business. Our team members work in a fast-paced technology-rich environment and become experts in multiple industries.
We?re looking for team members with a passion for creating positive first impressions, and a desire to deliver personalized and helpful caller experiences, building trust and confidence in our business. We are currently hiring for a 2nd Shift Position. Must have your own computer to use at the beginning. Please include your personal email and location in with your resume. We are based in the United States. We do not hire internationally at this time. This is a work from home position.
Candidates should be adaptable and have a commitment to sales & customer service excellence. Successful candidates value positive and healthy relationships and will have a growth mindset and demonstrate high work standards. Key success factors include the ability to learn technical and professional knowledge and collaborate in a team environment. S/he must be resilient and maintain a high level of energy to maximize performance.
Job Responsibilities and Essential Functions:
? The candidate must have good communication skills, both written and verbal, and a desire for personal and professional growth.
? Makes a great first impression on the phone and the best first impression they can in person.
? Fosters a personalized and helpful experience for clients, winning their trust and confidence.
? Be able to quickly determine the nature of objections and respond appropriately utilizing active listening skills.
? Proactive and committed to taking action to resolve customer needs.
? Understands the importance of attention to detail.
? Improves skills through practice.
? Applies new knowledge or skills quickly.
? Solves problems and takes advantage of opportunities without being asked.
? Enjoys working in a technical workplace.
Benefits:
? Monthly Incentive potential.
? Attendance and Retention Bonuses.
? Paid time off.
? Eligibility medical, dental, and vision insurance.
Required Qualifications: ? Minimum of 4 years of Sales or Customer Service experience required. ? Results-driven and committed to meeting individual and team goals. ? Strong PC and problem-solving skills. ? Strong verbal and written communication skills. ? Office experience in the following industries is a plus - Home Inspection, Carpet Cleaning, Maid Service, Handyman are a PLUS.
About Perceptionist:
Founded over 21 years ago, Perceptionist Inc has become one of the largest North American providers of small business call center services. We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know the business and have the skills to close the sale. For more information about us go to: https://www.perceptionist.com
Similar Remote Jobs
Scheduling and Customer Service Agent
Posted on: 21-11-2024 08:14
Customer Support Agent (Remote)_Night Shift
Posted on: 21-11-2024 08:14
Virtual Travel Specialist (Entry level)
Posted on: 21-11-2024 08:14
Warehouse Loader - Hiring Immediately
Posted on: 21-11-2024 08:14
Senior Technical Recruiter (Fixed Term/Contract)
Posted on: 21-11-2024 08:14
Remote Prior Authorizations Pharmacy Technician
Posted on: 21-11-2024 08:14
Customer Service Jobs Aetna $26Hr
Posted on: 21-11-2024 08:14
Security Officer - Hilton Chicago
Posted on: 21-11-2024 08:14
Logistics Data Analyst (Remote Friendly)
Posted on: 21-11-2024 08:14
Telecommute Healthcare Advocate (Field Based)
Posted on: 21-11-2024 08:14
Business Executive Consultant
Posted on: 16-07-2024 19:07
Advanced Analytics Lead Roundel(Remote Or Hybrid)
Posted on: 29-08-2024 00:00
Customer Service Advocate - National Remote
Posted on: 11-11-2024 03:51
Data Entry Representative- Remote - Evernorth Care Group - Arizona
Posted on: 16-07-2024 18:48
Customer Service Representatives- Remote/TEXAS ONLY
Posted on: 09-10-2024 00:00
Aetna Nurse Line Jobs
Posted on: 20-01-2025 00:00
Customer Service Representative, Full or Part Time
Posted on: 02-01-2025 03:58
Destination Specialist (bi-lingual English/Spanish - $25/hr)
Posted on: 22-10-2024 05:25
Customer service advisor
Posted on: 16-07-2024 18:44
Part-time Administrative Assistant
Posted on: 16-11-2024 00:00