Remote WFH Full Time Customer Service Representative
Position: Customer Service Representative
Employment Type: Full-Time
Location: Remote (Work from Home...
About Us
[Light House] is dedicated to providing exceptional service and support to our customers. We believe in fostering a collaborative and inclusive work environment where every team member can thrive.
Job Summary
As a Remote Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to provide outstanding support, resolve inquiries, and ensure a positive customer experience.
Key Responsibilities
? Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
? Assist customers with product information, troubleshooting, and issue resolution.
? Maintain detailed records of customer interactions and transactions.
? Identify and escalate complex issues to appropriate departments.
? Follow up with customers to ensure their concerns are resolved and satisfaction is achieved.
? Collaborate with team members to improve processes and enhance customer experience.
? Stay updated on product knowledge, company policies, and industry trends. Qualifications
? High school diploma or equivalent; college degree preferred.
? 1-2 years of experience in customer service or a related field.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and attention to detail.
? Proficient in using customer service software and Microsoft Office Suite.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace. Benefits
? Competitive salary and performance-based incentives.
? Flexible work schedule.
? Health, dental, and vision insurance.
? Paid time off and holidays.
? Professional development opportunities. How to Apply
Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience and why they would be a great fit for our team.
[Light House] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Similar Remote Jobs
Remote WFH Full Time Customer Service Representative
Posted on: 23-10-2024 04:42
Part-Time, Remote, Contract, Microsoft Architect, Device Management
Posted on: 23-10-2024 04:42
Remote Registered Nurse (RN) | WFH Opportunity
Posted on: 23-10-2024 04:42
Contract Talent Acquisition Consultant/Recruiter (ongoing recruitment; remote)
Posted on: 23-10-2024 04:42
Remote Afterschool Tutor - Virtual | WFH
Posted on: 23-10-2024 04:42
Remote Teacher Intervention Specialist Needed | WFH
Posted on: 23-10-2024 04:42
Client Support Specialist - Work From Home
Posted on: 23-10-2024 04:42
Remote Sr. Engineering Project Manager | WFH
Posted on: 23-10-2024 04:42
work from home typing jobs near me
Posted on: 23-10-2024 04:42
Remote Audio Operator at Walt Disney Connecticut
Posted on: 23-10-2024 04:42
Entry-Level Review Blog Writer: Immediate Start, No Experience Required
Posted on: 05-10-2024 00:00
Lead Teacher - Remote | WFH
Posted on: 03-08-2024 00:00
Customer Service Specialist ? Immediate Start (Remote / Entry Level / No Experience)
Posted on: 08-11-2024 05:10
No Experience Chat Support Specialist (Remote)
Posted on: 20-01-2025 00:00
REMOTE Customer Care Manager
Posted on: 20-08-2024 00:00
Lead, Advanced Analytics, Global Markets Insights
Posted on: 01-10-2024 00:00
Senior Manager Franchise Governance & Authorization
Posted on: 14-02-2025 07:18
Manager, Growth & Journey Marketing (CRM Email Marketing)(HYBRID 3 Days/week)
Posted on: 31-07-2024 19:12
Regulatory Finance - Accounting Manager - Remote - Hybrid in Minnetonka, MN
Posted on: 20-08-2024 00:00
Sr Manager, Technical Program Management
Posted on: 30-11-2024 09:47