Remote Sales Chat Agent

Employer Industry: E-commerce

Why consider this job opportunity...
• 5 PTO days
• Opportunity for career advancement and growth within the organization
• Comprehensive benefits package including medical, dental, and vision insurance
• Access to a 401k retirement account with employer matching
• Supportive and inclusive work environment that values individual contributions
• Fast-paced and dynamic team environment

What to Expect (Job Responsibilities):
• Assist online customers with their shopping experience via chat and phone, ensuring a positive experience
• Conduct warranty outreach and handle sales of add-ons and upsells
• Provide excellent written and verbal communication to address customer inquiries
• Exhibit empathy and a customer-focused approach in all interactions
• Collaborate effectively within a remote work environment while meeting deadlines

What is Required (Qualifications):
• 1-2 years? experience in a customer service role or chat experience
• Experience leading within a remote work environment
• Strong attention to detail and high level of professionalism
• Exceptional verbal and written communication skills
• Ability to make personal connections with customers and exhibit strong decision-making skills

How to Stand Out (Preferred Qualifications):
• Previous experience in the sales or retail industry
• Exposure to e-commerce environments

#Ecommerce #CustomerService #RemoteWork #CareerOpportunity #InclusiveWorkplace

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