Remote Customer Service Specialist
We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.
Responsibilities...
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers? issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Providing training to new customer service agents.
Respecting client confidentiality at all times
Similar Remote Jobs
Remote Customer Service Specialist
Posted on: 05-09-2024 00:00
Online Special Education Teacher
Posted on: 05-09-2024 00:00
Entry level sales representative
Posted on: 05-09-2024 00:00
Remote Customer Travel Support
Posted on: 05-09-2024 00:00
Disney Vacation Specialist (Remote)
Posted on: 05-09-2024 00:00
REMOTE Call Center Representative
Posted on: 05-09-2024 00:00
Entry Level Customer Service
Posted on: 05-09-2024 00:00
Remote Customer Support Specialist
Posted on: 05-09-2024 00:00
Call Center Representative (Remote)
Posted on: 05-09-2024 00:00
Entry-Level Data Entry Specialist
Posted on: 05-09-2024 00:00
Hybrid Specialty Sales Team Leader
Posted on: 27-02-2025 00:00
Amazon ? Amazon Warehouse Worker ? Flexible Shifts ? Fargo, ND
Posted on: 04-11-2024 05:38
Market Area Manager Houston South/Alvin, TX
Posted on: 05-02-2025 00:00
Online Order Filling Team Associate
Posted on: 22-11-2024 05:34
Amazon Delivery Driver
Posted on: 30-10-2024 05:35
Associate Medical Director, Risk Education - Part Time Remote
Posted on: 26-09-2024 00:00
Senior Technical Program Manager, Data Security
Posted on: 16-07-2024 18:48
Remote Booking Agent - Entry Level | No Experience Needed
Posted on: 16-01-2025 19:17
Tesla Work From Home (College Students Remote Jobs)
Posted on: 19-02-2025 06:29
Design Connect Supervisor - Kitchen Design (Remote)
Posted on: 27-02-2025 00:00