Remote Customer Service Representative
The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
? Provide exceptional patient service in the name of the client
? Contact patients via telephone to collect payment on medical bills
? Communicates accurate information to patients in a clear, concise and professional manner
? Review patient accounts and documents patients' interaction and feedback
? Negotiates appropriate and reasonable payments with customers
? Sets up patient payments via check, electronic transfer or credit card
? Responsible for understanding and complying with all policies and procedures
? Meets or exceeds established goals
? Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
? All other duties as assigned by management
Required Skills/Knowledge
? Customer/Client Focus
? Communication Proficiency
? Confidentiality/Integrity
? Teamwork Orientation
? Basic computer skills necessary
Education/Experience
? Customer service experience preferred
? Prior medical billing or healthcare revenue cycle experience strongly preferred
? High school diploma or General Education Development (GED) Certificate required
? One to two years of college preferred
Annuity Health
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 13-12-2024 17:48
CVS Aetna Jobs Work From Home (@22$/Hr)
Posted on: 13-12-2024 17:48
Disney Remote Jobs Entry Level WFH $35/Hour
Posted on: 13-12-2024 17:48
Virtual Design Supervisor
Posted on: 13-12-2024 17:48
Virtual Observer - Tele-Sitters - Full Time - Nights
Posted on: 13-12-2024 17:48
Sr Enterprise Application Support Analyst
Posted on: 13-12-2024 17:48
Benefits Specialist - No Experience Required - Remote
Posted on: 13-12-2024 17:48
Administrative Assistant (Remote)
Posted on: 13-12-2024 17:48
Virtual Medical Scribe | Emergency Department | Day & Night Shifts | Monday-Sunday | Central Standard Time
Posted on: 13-12-2024 17:48
Entry Level- Full time / Part time Remote Work From Home Data Entry - Typist -Proof Reading
Posted on: 13-12-2024 17:48
Customer Service Representative - 100% Remote Texas
Posted on: 05-08-2024 00:00
Paid Product Tester
Posted on: 16-07-2024 18:47
Remote Data Entry-Part Time Entry Level Jobs - Work From Home
Posted on: 05-09-2024 00:00
Electrical Design Engineer| Flexible Working Hours | RG/6094
Posted on: 15-10-2024 08:32
Walgreens Remote (Work From Home) Data Entry Jobs ? Entry Level
Posted on: 16-07-2024 19:08
Remote Office Associate ? Amazon Work-from-Home Opportunity
Posted on: 13-12-2024 17:48
Part-Time Digital Marketing Specialist (Remote)
Posted on: 19-09-2024 00:00
Sales Associate (Remote) - Warm Leads, Unlimited Growth, Exceptional Earnings
Posted on: 17-02-2025 05:59
Higher Education Strategic Partnership Consultant
Posted on: 11-11-2024 03:51
Backend -Micro Services Developer W/Google Cloud Platform - only...
Posted on: 16-07-2024 18:44