Remote Customer Service Advocate
Ready for a Mission That Matters?
Hey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse, inclusive team that's all about making a difference.
The Mission
As a Customer Advocate, you'll be the healthcare hero for 50-70 individuals every day. You'll navigate the world of PCPs, meds, appointments, and benefits like a pro, armed with your knowledge and your amazing people skills. And the best part? You'll be making a real impact on people's lives.
The Deets
? This is a full-time gig, Monday through Friday (because everyone needs a little weekend, right?)
? You'll need to be flexible and ready to rock one of our 8-hour shifts between 8am and 8pm EST.
? Get ready for an intensive 5-week orientation (don't worry, we've got you covered with training and support every step of the way).
Your Secret Weapons
? A keen ear for listening and a knack for finding solutions
? The ability to juggle multiple tasks like a pro (think navigating databases while still being your awesome self on the phone)
? A passion for helping others and making their day better
Your Arsenal
? High School Diploma (but bonus points if you've got a bachelor's degree under your belt)
? At least a year of experience in insurance operations (we know, it doesn't sound exciting, but trust us, it's key)
? You're a tech whiz and can handle our MANY web-based systems like a boss
? You're all about the details and can keep track of everything
The Cherry on Top
? Healthcare/insurance experience (if you know your way around medical terminology and benefit plans, we want to hear from you)
? A background in social work, behavioral health, or anything else that shows you're all about helping others
? You're a customer service ninja with mad problem-solving skills
Why DVS?
? We're all about rewarding our team members with the good stuff (competitive salaries with longevity increases, awesome benefits, and even performance incentives)
? We're a nationally recognized company that's all about excellence (and we're veteran-owned, so we get it)
? You'll have the chance to grow and develop in a role that will challenge you in the best way possible
So what are you waiting for? If you're ready for a mission that matters, let's do this!
A pre-employment drug screening and criminal background check are required prior to employment.
Similar Remote Jobs
Remote Customer Service Advocate
Posted on: 19-02-2025 06:27
Customer Sales and Service Call Center Representative - Hybrid
Posted on: 19-02-2025 06:27
Remote Nurse Case Manager | Flexible WFH Opportunity
Posted on: 19-02-2025 06:27
Work from Home Customer Service - Phone & Email Support
Posted on: 19-02-2025 06:27
Commercial Lines Account Manager - Insurance - REMOTE
Posted on: 19-02-2025 06:27
Associate Director of Marketing, IQVIA Digital (Remote)
Posted on: 19-02-2025 06:27
Work From Home | Claim Representative | Flexible Hours Job at Metro Public Adjus
Posted on: 19-02-2025 06:27
Paid Social Media Manager
Posted on: 19-02-2025 06:27
eCommerce Specialist - Video Chat
Posted on: 19-02-2025 06:27
Associate - GenAI Digital Product Management
Posted on: 19-02-2025 06:27
Costco customer service jobs (Work From Home)
Posted on: 04-09-2024 00:00
Salesperson-No experience needed!! Remote position! 60K-185K
Posted on: 07-09-2024 00:00
Manager, Maintenance Department
Posted on: 27-11-2024 06:06
Program Manager, Live Streaming [Remote]
Posted on: 21-02-2025 00:00
Virtual Scheduling Assistants-Entry Level
Posted on: 31-01-2025 10:03
Credentialing Specialist 2, Remote, Medical Staff Services, FT, 08A-4:30P
Posted on: 28-11-2024 04:55
Virtual Work Flexible Schedule
Posted on: 02-02-2025 00:00
Specialist, International Programming Strategy & Content Planning (National Geographic & Disney Branded Television)
Posted on: 23-11-2024 06:30
Remote Management Role - Entry Level
Posted on: 30-09-2024 00:00
Systems Research Engineer, Machine Learning Systems
Posted on: 08-01-2025 08:06