Remote Chat Agent
Remote, USA
Full-time
Posted 2025-03-12
Job Description: As a Remote Chat Agent for FDF Energy Services, you will be responsible for providing exceptional customer service to our customers through live chat and other digital channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner, while also promoting our energy services and products. Responsibilities: ?Respond to customer inquiries through live chat, email, and other digital channels ?Resolve customer issues and concerns in a timely and professional manner ?Provide accurate and helpful information about our energy services and products ?Troubleshoot and resolve technical issues with customer accounts ?Collaborate with other teams to resolve complex customer issues ?Meet or exceed customer service and sales performance metrics Benefits: ?Competitive hourly rate ($15-$20/hour) ?Opportunities for advancement and professional growth ?Comprehensive training program to ensure success ?Flexible scheduling and remote work options ?Access to company-sponsored health and wellness programs ?401(k) retirement plan with company match ?Paid time off and holidays ?Discounts on energy services and products ?Collaborative and dynamic work environment ?Professional development opportunities ?Recognition and rewards for outstanding performance Requirements: ?High school diploma or equivalent required; associate's or bachelor's degree preferred ?1-2 years of customer service experience in a call center or chat environment ?Excellent communication and problem-solving skills ?Ability to work in a fast-paced environment and adapt to changing priorities ?Proficiency in computer software and technology, including chat platforms and CRM software ?Reliable internet connection and quiet workspace for remote work
Similar Remote Jobs
Remote Chat Agent
Posted on: 31-01-2025 09:56
Jr QA Tester
Posted on: 31-01-2025 09:56
New Business Intern
Posted on: 31-01-2025 09:56
Dasher (Delivery Driver)
Posted on: 31-01-2025 09:56
Contract recruiter, HR?/Recruitment
Posted on: 31-01-2025 09:56
Behavioral Health|Flexible Schedule|Remote
Posted on: 31-01-2025 09:56
Open job Opportunities
Posted on: 31-01-2025 09:56
Loan Officer Partner
Posted on: 31-01-2025 09:56
Healthcare Billing Specialist-remote
Posted on: 31-01-2025 09:56
Compliance Education Specialist
Posted on: 31-01-2025 09:56
Sales & Customer Service- Remote
Posted on: 20-01-2025 00:00
Coca Cola: Planning Lead S4H
Posted on: 20-01-2025 00:00
Remote Senior HR Specialist / Personal Assistant
Posted on: 21-11-2024 08:14
Customer Service Representative - Work from Home jobs
Posted on: 03-01-2025 07:35
2022 Region Management Trainee Program (MT)
Posted on: 16-07-2024 18:53
Merchant Services Team Lead, New Verticals
Posted on: 31-01-2025 09:59
Airbnb Customer Services familiar with Guesty/Operto Teams - Contract to Hire
Posted on: 02-10-2024 00:00
Bookkeeper (Remote Scheduling Flexibility)
Posted on: 02-08-2024 17:48
Overnight Contact Center Phone Banker
Posted on: 24-01-2025 00:00
QA Specialist
Posted on: 16-07-2024 18:42