Remote Call Center
Overview
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. This position offers an exciting opportunity to work in a fast-paced and rewarding environment
...
Note: This position is FULLY REMOTE
Duties
? Handle inbound and outbound calls, emails, and live chat inquiries, providing exceptional customer service by addressing customer questions, resolving issues, and offering solutions.
? Listen actively to customers, identify their needs, and resolve any issues or concerns promptly and efficiently.
? Meet or exceed performance goals, including call handling time, customer satisfaction scores, and other KPIs as determined by management.
? Participate in ongoing training and development programs to enhance product knowledge, customer service skills, and overall performance.
Experience
? Prior experience in a call center/customer service role.
? Fast-paced call center environments.
Qualifications: ? Excellent verbal and written communication skills. ? Strong problem-solving and critical-thinking abilities. ? Ability to work independently and manage time effectively. ? Proficiency with computers and customer management software (e.g., CRM systems). ? Ability to remain calm and professional in high-stress situations. ? Bilingual is a plus but not required.
Technical Requirements: ? Reliable high-speed internet connection. ? A quiet, distraction-free work environment. ? A computer with up-to-date operating system and sufficient processing power for call center software. ? A headset with a microphone for clear communication.
Schedule/Pay Rate:
? Monday to Friday (Hours can vary).
? 8:30am - 5:00pm range.
? $16.63 hourly - Paid Weekly.
Company DescriptionAbacus is a leading provider of comprehensive employment/placement solutions is seeking market talent. We offer meaningful and long-term employment opportunities, a competitive pay structure, and outstanding customer service to a workforce of more than 20,000, nationally
Similar Remote Jobs
Remote Call Center
Posted on: 15-11-2024 04:55
Warehouse Package Handler/Sorter
Posted on: 15-11-2024 04:55
Customer Service (Chat)
Posted on: 15-11-2024 04:55
Legal Transcriptionist (Contracted)
Posted on: 15-11-2024 04:55
Call Center Representative-Remote
Posted on: 15-11-2024 04:55
Amazon Delivery Driver
Posted on: 15-11-2024 04:55
Amazon Delivery Driver
Posted on: 15-11-2024 04:55
Amazon Delivery Driver
Posted on: 15-11-2024 04:55
Amazon Delivery Driver
Posted on: 15-11-2024 04:55
Amazon Delivery Driver
Posted on: 15-11-2024 04:55
Target remote jobs
Posted on: 16-07-2024 18:55
Remote Certified Pharmacy Technician
Posted on: 29-08-2024 00:00
Client Service Excellence Representative
Posted on: 08-11-2024 05:09
Marketing / Sales Assistant with Excellent Project Management skills (10 hrs / week)
Posted on: 26-09-2024 00:00
Customer Service Representative (Aetna Better Health, New York)
Posted on: 05-01-2025 17:58
Regional Director, Brand Sales - US Remote
Posted on: 16-07-2024 18:58
Part-time remote office manager/marketer
Posted on: 16-12-2024 16:52
Associate Customer Service Representative Everyday Banking
Posted on: 08-01-2025 08:06
Web Search Evaluator - Remote Work Opportunity for English Speakers
Posted on: 24-10-2024 05:38
Virtual Solar Consultant + Work Remotely + Easy Onboarding Process + Immediate Installs!!
Posted on: 15-12-2024 15:03