Operations Analyst / Trust & Safety (Remote, United States)
Description:
? Review online activity of K-12 students for safety intervention
? Communicate with customers about incidents
? Apply judgment to make decisions for student safety
? Record precise notes in Salesforce CRM
? Identify trends and collaborate with Operations Analysts
? Develop processes with department leadership
? Audit decisions for accuracy and efficiency
? operate independently with ownership
Requirements: ? Experience using a variety of desktop and web-based applications ? Experience in crisis management, child advocacy, content moderation, or a related field or degree ? Strong comfort level in communicating sensitive information through email, text, and phone ? Ability to stay focused on the same task for long uninterrupted periods ? Passion for reading with excellent reading comprehension ? Confidence to operate independently and autonomously within a virtual team environment ? High degree of ownership of individual outcomes and contribution to the department and... company goals ? Passion for continuous improvement and a willingness to manage change with grace ? Fluency in Spanish is a plus
Benefits:
? Employee benefits include medical, dental and vision
? Extensive Employee Assistance Program
? Participation in the Company?s 401(k) plan with a 4% company contribution
? Access to WorkLifeMatters Employee Assistance Program includes 6 free face-to-face counseling visits per employee/household member per year and unlimited telephone counseling 24/7/365
Similar Remote Jobs
Operations Analyst / Trust & Safety (Remote, United States)
Posted on: 07-09-2024 00:00
Senior Audit Manager - Non-Profit & HUD Compliance Specialist
Posted on: 07-09-2024 00:00
REMOTE $19/hr. Experienced Medical Reimbursement & Claims Specialist **Texas**
Posted on: 07-09-2024 00:00
Customer Service Agent - Flexible Schedule & Growth Opportunities
Posted on: 07-09-2024 00:00
Amazon Customer Service Jobs ? Remote and Flexible Hours
Posted on: 07-09-2024 00:00
Work From Home Customer Service Representative at Aetna Careers
Posted on: 07-09-2024 00:00
Customer Service Representative - Remote & 19 plus Hourly
Posted on: 07-09-2024 00:00
Flexible Online Data Entry Specialist - Earn Extra Income
Posted on: 07-09-2024 00:00
Data Entry Specialist (Work From Home) at United Airlines
Posted on: 07-09-2024 00:00
Benefit and Authorization Specialist - Chronic Infusion ***REMOTE PST/MST***
Posted on: 07-09-2024 00:00
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Posted on: 04-09-2024 00:00
Remote Customer Service Representative ? Delta Airlines
Posted on: 29-07-2024 17:09
Remote Customer Service Agent | Part-Time | Earn $20-$25/hr | No Experience Needed | Work from Home
Posted on: 07-09-2024 00:00
Part-Time Remote Veterinary Receptionist
Posted on: 20-01-2025 00:00
Work from Home Jobs Hiring Immediately | Become a Remote Chat Support Specialist and Start Earning $25-$35/hr
Posted on: 30-11-2024 09:46
Earn More from Home: Remote Customer Service Jobs Paying 19 Per Hour
Posted on: 25-09-2024 00:00
Part Time Evening Data Entry Jobs from Home - Remote Position
Posted on: 28-08-2024 00:00
Entry Level Product Tester (Part Time)
Posted on: 06-11-2024 04:54
Disney Social Media Support Jobs - Work From Home
Posted on: 01-07-2024 16:52
Office Assistant- Remote
Posted on: 17-12-2024 18:01