Live Chat Support Jobs at Amazon – Part-Time

Remote, USA Full-time Posted 2025-03-13

Job Summary


Job Type: Part-Time


Salary: Competitive Hourly Rate


Company: Amazon


Location: Remote


Benefits: Flexible work hours, Work from home, Employee discounts, Health and wellness programs


Description


Amazon is seeking enthusiastic, proactive, and tech-savvy individuals to join our remote Live Chat Support team. As part of the world’s largest online retailer, you will be responsible for providing top-notch customer service and ensuring a seamless shopping experience for our customers.


Requirements



  • High school diploma or equivalent

  • Excellent written communication skills

  • Proficient in typing and using chat interface tools

  • Ability to work flexible hours, including weekends and holidays

  • Previous customer service experience is a plus

  • Reliable high-speed internet connection


Responsibilities



  • Respond to customer inquiries via live chat in a timely and professional manner

  • Provide accurate information and resolve customer issues

  • Assist customers with order placements, returns, and refunds

  • Document and escalate any complex issues to the appropriate department

  • Maintain a high level of customer satisfaction

  • Stay updated with Amazon products, services, and policies


Benefits



  • Flexible work hours

  • Work from home

  • Employee discounts on Amazon products

  • Access to health and wellness programs

  • Opportunities for career growth and advancement


Educational Qualifications



  • High school diploma or equivalent (mandatory)

  • Additional certifications in customer service or related fields are a plus


Company Overview


Amazon is a global e-commerce and cloud computing giant, known for its customer-centric approach and innovative solutions. We are committed to providing a diverse and inclusive workplace where individuals can thrive and contribute to our mission of being Earth’s most customer-centric company. Join us in making a difference for millions of customers worldwide.


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