Live Chat Service Assistant

Remote, USA Full-time Posted 2025-03-12

Description

Amaz Technologies is seeking an Entry-Level Live Chat Service Assistant to join our dynamic Live Chat Service Assistant department. In this Full-Time role, you will be responsible for providing exceptional customer service through our Live Chat platform. As a Live Chat Service Assistant, you will be the first point of contact for our customers and will be responsible for answering their queries, resolving their issues, and providing them with a seamless experience. This position is On-Site and offers a competitive hourly rate of $28-$33.

Responsibilities: ? Respond to customer inquiries and provide solutions through our Live Chat platform ? Resolve customer issues and complaints in a timely and efficient manner ? Provide accurate and up-to-date information about our products and services ? Collaborate with cross-functional teams to identify and escalate customer issues ? Ensure customer satisfaction by providing a seamless experience

Requirements: ? Excellent written communication skills ? Ability to multitask and handle multiple chats simultaneously ? Strong problem-solving and analytical skills ? Ability to work in a fast-paced environment ? Customer-centric mindset with a passion for providing exceptional service

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Live Chat Service Assistant

Requirements: ? Excellent written communication skills ? Ability to multitask and handle multiple chats simultaneously ? Strong problem-solving and analytical skills ? Ability to work in a fast-paced environment ? Customer-centric mindset with a passion for providing exceptional service

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