Live Chat Representative
We are seeking a Live Chat Representative to assist customers by providing real-time support through online chat. Your role will be to answer questions, resolve concerns, and ensure a smooth and positive customer experience.
Responsibilities: ? Respond to customer inquiries via live chat in a professional and timely manner. ? Provide information about products/services and troubleshoot basic issues. ? Maintain accurate records of chat interactions and resolutions. ? Escalate complex issues to the appropriate department when necessary. ? Ensure a high level of customer satisfaction by being friendly, patient, and helpful.
Requirements: ? Strong written communication and typing skills. ? Ability to handle multiple chat conversations at once. ? Problem-solving skills and attention to detail. ? Previous customer service experience is a plus but not required. ? Basic computer proficiency and ability to learn new software quickly.
Benefits:
? Flexible work schedule.
? Work from home.
? Training provided.
? Opportunity for career growth.
Apply now to become part of our team!
Job Type: Full-time
Pay: Up to $20.45 per hour
Expected hours: 40 per week
Benefits:
? Flexible schedule
? Health insurance
? Vision insurance
? Work from home
Shift:
? 8 hour shift
Work Location: Remote
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