IT Support Associate II, Amazon Pharmacy in Kent, WA in Amazon (job Id: 1694665054)

Job title: IT Support Associate II, Amazon Pharmacy

Company: Amazon...

Job description: DESCRIPTION

About OpsTech Solutions

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role

As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.

About Amazon Pharmacy

Amazon Pharmacy's mission is to deliver the right medications to our customers at the right times without the complexity and frustration of the traditional healthcare system. PillPack is a full service online pharmacy that sorts medication by the dose and provides convenient multi-dose packets, vials, and bulk medications to a patient's door. We believe in the best possible pharmacy experience for our customers

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.

Responsibilities include, but are not limited to

• Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.

• Handling support requests and procedures across the network.

• Assisting in training new hires.

• Continuous learning of new technologies.

• Supporting customers from multiple buildings in the area, as well as remote customers.

• Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.

We are open to hiring candidates to work out of one of the following locations:

Kent, WA, USA

BASIC QUALIFICATIONS

• 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience

• High school or equivalent diploma

• Experience troubleshooting integrated and interdependent computer systems

• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

PREFERRED QUALIFICATIONS

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

• Experience in a dynamic environment with a high degree of customer service

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $36,500/year in our lowest geographic market up to $91,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Expected salary: $36500 per year

Location: Kent, WA

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