Hiring Customer Success Specialists - Night shift only
Remote, USA
Full-time
Posted 2025-07-28
This a Full Remote job, the offer is available from: United States Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills ?? Location: Georgetown, Penang (Onsite) ?? Working Hours: Monday to Sunday, 12:00 am ? 11:00 am (5 days per week, 8 working hours + 1 hour break) ?? Job Type: Full-time (Rotational Shift) ?? Salary: RM 3,000++ (Extra Allowances will be provided) Overview: The CSS is the main point of contact for customers using our client's food ordering app. They handle customer inquiries, concerns, and provide information through inbound and outbound phone calls. Qualifications: ? Education: Bachelor's Degree, Diploma, or equivalent in any field. ? Work Experience: At least 6 months in customer support; call center experience is advantageous but not mandatory. Fresh graduates can apply. ? Language: B2 level proficiency in English. ? Interpersonal Skills: Customer service-oriented, active listening, and ability to handle inquiries professionally. Technical Skills: ? Typing speed of at least 40wpm with 90% accuracy. ? Computer literate with proficiency in Microsoft Windows and Office. Responsibilities: ? Assist customers in placing online orders. ? Provide support through phone calls. ? Process payments securely. ? Proactively support customers and maintain brand reputation. ? Identify and escalate priority issues. ? Collaborate with the team to improve customer support. ? Maintain and improve service quality This offer from 'TWO95 International, Inc' has been enriched by Jobgether.com and got a 72% flex score.
Similar Remote Jobs
Hiring Customer Success Specialists - Night shift only
Posted on: 31-01-2025 10:00
Data Entry Specialist - Remote / Entry Level
Posted on: 31-01-2025 10:00
Walmart Virtual Assistant Remote Job - Immediate Hiring
Posted on: 31-01-2025 10:00
The Rural Sound Project: Freelance iPhone Audio Recording
Posted on: 31-01-2025 10:00
Entry Level Remote Support (No Experience Needed) ?
Posted on: 31-01-2025 10:00
Home Depot ? Customer Service/Sales ? Downingtown, PA
Posted on: 31-01-2025 10:00
LCSW LISW - CT - Remote | WFH
Posted on: 31-01-2025 10:00
Senior Analyst, Health Care Quality Management - Remote
Posted on: 31-01-2025 10:00
Apple Remote Jobs Entry Level (Work At Home)
Posted on: 31-01-2025 10:00
Data Entry Remote Jobs At Disney From Home
Posted on: 31-01-2025 10:00
Professional Residential and Airbnb Cleaner
Posted on: 02-08-2024 17:49
Remote Travel Specialist - Entry Level
Posted on: 16-07-2024 18:50
CVS Part Time Job Near Me $25/Hour
Posted on: 20-01-2025 06:20
Junior Data Entry Assistant / Remote
Posted on: 23-02-2025 00:00
Amazon Delivery Driver
Posted on: 29-10-2024 05:42
Central Selling Associate - Millwork - Remote - CST & EST Only
Posted on: 27-02-2025 00:00
Admin Data Entry Clerk-Remote Work From Home Virtual Receptionist
Posted on: 27-02-2025 00:00
Work from Home Customer Service - Phone & Email Support
Posted on: 27-02-2025 00:00
Shuttle Van Driver
Posted on: 12-09-2024 00:00
Content Moderator ? Yelp Careers
Posted on: 13-09-2024 00:00