FT Call Center Service Advisor - Work From Home

Employer Industry: Customer Service

Why Consider This Job Opportunity...
? Competitive pay
? Comprehensive health, dental, and vision benefits
? 401k match to support your financial future
? Paid Time Off (PTO) for work-life balance
? Computers provided to facilitate your work
? Opportunity to contribute to a positive customer experience

What To Expect (Job Responsibilities)
? Assist customers via phone, email, and live chat with their orders and problem-solving needs
? Utilize the employer's computer system to place and research customer orders
? Document conversations and actions taken during customer interactions
? Collaborate with team members when needed to enhance customer satisfaction
? Drive initiatives that promote a positive customer experience

What Is Required (Qualifications)
? Availability and punctuality for scheduled work shifts
? Experience in customer service or a related field
? Proficient in using computer systems for order management and documentation
? Strong communication skills, both written and verbal
? Ability to work collaboratively in a fast-paced environment

How To Stand Out (Preferred Qualifications)
? Previous experience in a call center or service advisor role
? Familiarity with order management systems or CRM software
? Exceptional problem-solving skills
? Ability to adapt quickly to changing customer needs
? Experience in a remote work environment

#CustomerService #RemoteWork #CompetitivePay #CareerOpportunity #CustomerExperience

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