Engineering Manager - Community Support Platform
Description:
? You will lead a team of software engineers to level up how customer issues flow through our system and scale up our ability to serve customers and agents both.
? You will play a critical role in shaping the technical/product vision and building a strong engineering team.
? Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build high quality products and features
? Lead a team of (primarily) backend engineers.
? Lead the vision, technical direction and execution for a significant portion of the Customer Support Platform.
? Build a robust team by attracting top talent, mentoring individuals and managing conflict.
? Nurture a culture of engineering excellence.
Requirements: ? 9+ years of relevant software development industry experience in a fast paced tech environment ? 3-5+ years of leadership experience managing an engineering team ? Bachelor?s and/or Master?s/PhD degree, preferably in CS, or equivalent experience ? Strong expertise in optimizing complex system ? Excellent communication skills and the ability to work with various cross functional stakeholders ? Experience hiring, retaining and growing senior engineers and leaders with a track record of building productive, world-class engineering teams. ? Passionate about technical quality, efficiency and operational excellence.
Benefits:
? This role may also be eligible for bonus
? equity
? benefits
? Employee Travel Credits.
Similar Remote Jobs
Engineering Manager - Community Support Platform
Posted on: 03-02-2025 00:00
Remote Data Typist(Entry-Level) at Baysinger Trucking
Posted on: 03-02-2025 00:00
UI Designer - Fulltime (H1B/OPT) Accepted
Posted on: 03-02-2025 00:00
Remote Call Center Customer Service Representative
Posted on: 03-02-2025 00:00
Data Entry Agent - WFH REMOTE
Posted on: 03-02-2025 00:00
MBSAQIP Abstractor (Remote, Full-time, or Part-time)
Posted on: 03-02-2025 00:00
Work From Home- Assistant to Travel
Posted on: 03-02-2025 00:00
Papa Pal (Caregiver) in Stuart, FL
Posted on: 03-02-2025 00:00
Associate Manager, Fund Finance & Operations
Posted on: 03-02-2025 00:00
Work from Home Social Media Marketer
Posted on: 03-02-2025 00:00
B2B Sales Development Program - Summer 2025 Start Dates
Posted on: 27-02-2025 00:00
Work From Home Customer Service Jobs At Amazon (Remote) - Part-Time
Posted on: 16-07-2024 18:40
Virtual Special Education Teacher - Full-Time Remote Opportunity
Posted on: 02-10-2024 00:00
Immediate Hire No Exp Required Work From Home Recruiter
Posted on: 20-01-2025 00:00
Multiple Virtual Special Education Positions; Full & Part Time positions, starting at $34+ an hour
Posted on: 31-01-2025 10:02
Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time - No Experience
Posted on: 27-02-2025 00:00
Salesperson- Work From Hom - No Experience Necessary- $65k-$180k
Posted on: 16-07-2024 18:50
Remote Jobs $26/Hour (American Express Full Time)
Posted on: 16-07-2024 18:36
Customer Care Representative - Work from home
Posted on: 07-09-2024 00:00
Senior Post Market Data Analyst, Power BI (Remote/Flexible)
Posted on: 27-02-2025 00:00