Delta Live Chat Agent Jobs ? Flexible Schedule Available
Delta Live Chat Agent Jobs ? Flexible Schedule Available
Job Summary...
? **Job Type**: Part-Time
? **Salary**: $20 per hour
? **Working Hours**: Under 4 hours
? **Company**: Delta Airlines
? **Location**: Exclusive to the state of Georgia
? **Benefits**: Health, Dental, Paid Training, Paid Vacations, Retirement Plans, Flight Benefits
Job Description:
Delta Airlines is seeking motivated individuals to join our team as Live Chat Agents. This flexible position allows you to work part-time, under 4 hours a day, and is exclusive to residents of the state of Georgia. As a Live Chat Agent, you will be the front-line of support for our customers, providing assistance and resolving issues through our live chat platform. This role is perfect for those who are looking for a dynamic, customer-focused job with a reputable airline.
Responsibilities:
? Respond to customer inquiries in a timely and professional manner via live chat.
? Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns.
? Provide information about Delta Airlines? services, policies, and procedures.
? Escalate complex issues to the appropriate department as necessary.
? Maintain detailed and accurate records of customer interactions.
? Meet performance metrics and targets set by the company.
? Stay updated with the latest changes and updates in airline industry standards.
Requirements:
? Must be a resident of Georgia.
? Excellent written communication skills.
? Strong problem-solving abilities.
? Ability to work independently and manage time effectively.
? Basic understanding of airline operations and customer service principles.
? Reliable internet connection and a quiet, dedicated workspace.
? Proficiency in using live chat software and basic computer applications.
Educational Qualifications:
? High school diploma or equivalent required.
? Bachelor?s degree in Communications or a related field is a plus, but not mandatory.
Experience:
? Previous experience in customer service is highly desired.
? Experience in the airline industry is a plus, but not necessary.
Benefits:
? Comprehensive Health and Dental insurance plans.
? Paid Training sessions to ensure you are well-equipped for the job.
? Paid Vacations for a healthy work-life balance.
? Retirement Plans to secure your future.
? Flight Benefits allowing you to travel with Delta Airlines at reduced rates.
Company Overview:
Delta Airlines is one of the leading global airlines, committed to providing the best travel experience to our passengers. With a rich history and a reputation for excellence, Delta Airlines offers a rewarding work environment where employees are valued and respected. We believe in fostering growth and offering opportunities for career advancement. Join our team and be a part of a company that not only cares about its customers but also about its employees.
If you are passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the Delta Live Chat Agent role. Together, let?s make every journey a memorable one for our passengers
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