Data Science & AI Engineer Google Cloud Platform
Job Title: Data Science & AI Engineer Google Cloud Platform
100% Remote, bonus if local to OH
6+ months
Oxford s client is seeking a Senior Data Science & AI Engineer with expertise in cloud platforms, particularly Google Cloud Platform, to work on cutting-edge AI initiatives. Immediate projects involve Google Cloud Platform, including Gemini and Vertex AI capabilities, to automate processes in a large-scale contact center environment.
The role will contribute to multiple AI and data science proof-of-concepts (POCs), focusing on analyzing and processing several thousands of calls weekly, with the aim of operationalizing these systems by the end of the year.
Key Responsibilities: ? Develop automation solutions for Quality Assurance (QA) in a contact center, focusing on transcription, scoring, and analyzing calls using LLMs. ? Collaborate closely with Google Cloud environments to operationalize AI models, with a strong focus on large language models (LLMs) for tasks like call... transcription and scoring. ? Analyze call recordings from the Genesis contact center platform, implementing automation to reduce manual efforts in the call scoring process. ? Organize and structure data within BigQuery, Snowflake, and Tableau for broader business consumption, turning call data into actionable insights. ? Drive Generative AI initiatives, leveraging advanced prompt engineering to extract insights such as call cancellation reasons from large datasets.
Skills and Qualifications: ? Cloud Expertise: Strong Google Cloud Platform (Google Cloud Platform) with a focus on Gemini and Vertex AI for AI/ML projects. ? AI/ML Knowledge: Proficiency in LLMs, transcription, and text-based analysis. ? Experience in data engineering and data lakes in AWS and BigQuery for Google Cloud Platform environments.
Bonus:
Experience with contact center environments (though not mandatory) and Automated QA processes for call scoring
Similar Remote Jobs
Data Science & AI Engineer Google Cloud Platform
Posted on: 10-10-2024 00:00
Office Clerk (with Data Entry) - Hiring Now
Posted on: 10-10-2024 00:00
Remote Travel Agent with Flexible Schedule | WFH
Posted on: 10-10-2024 00:00
Lead Data Quality Analyst - Customer Intelligence (Remote)
Posted on: 10-10-2024 00:00
Remote Medical Data Entry Clerk (Typist) | WFH
Posted on: 10-10-2024 00:00
Virtual Medical Assistant / Receptionist PST TIMEZONE REQUIRED
Posted on: 10-10-2024 00:00
Job from Home Data Entry Agent - Part-time
Posted on: 10-10-2024 00:00
Remote Virtual Special Education Teacher Position | WFH
Posted on: 10-10-2024 00:00
Part Time Sheltered Scheme Manager (FTC: SE London)
Posted on: 10-10-2024 00:00
Customer Support Specialist - Live Chat and Email
Posted on: 10-10-2024 00:00
Sr. Security Engineer - SOAR
Posted on: 24-01-2025 04:51
Sales Specialist ( Flexible Schedule)
Posted on: 24-01-2025 04:51
Associate, Social - Community
Posted on: 15-12-2024 15:02
Short Term College Faculty: Global Solutions Facilitator, Remote
Posted on: 22-11-2024 05:34
Remote Amazon Expert
Posted on: 20-01-2025 00:00
Bilingual Call Center Representative / Representante del Centro de Llamadas
Posted on: 31-01-2025 10:01
Amazon Delivery Driver
Posted on: 22-10-2024 05:27
Southwest Airlines Data Entry Virtual Assistant Jobs Job At Home
Posted on: 07-09-2024 00:00
Rental Arbitrage Agreement for Airbnb Lessee
Posted on: 04-02-2025 19:19
Entry Level Apple Remote Jobs (Data Entry) $75000/Yearly
Posted on: 02-07-2024 01:32