Data Entry Analyst

Remote, USA Full-time Posted 2025-03-12

We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
? Maintaining a positive, empathetic and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.
Requirements
? High school diploma, general education degree or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support.

Apply for the Job

Data Entry Analyst

Similar Remote Jobs

Data Entry Analyst

BDE (Google Ads)

Paid Test User

Virtual Moderator (Remote)

Data Researcher (Part-Time)

Client Service Associate

Indonesian Madurese Transcriber/Translator

Medical Transcription Specialist

Taiwanese Hakka Transcriber/Translator

Partner Relations Manager

Corporate Sales Manager (Remote)

Remote Business Major Internships, Part-time, $23/hr., Cust Serv

Remote WFH Full Time Administrative Assistant - Typing - Part Time Entry Level

Typist Jobs/ Work At Home Jobs/ Online Data Entry Jobs/ Data Entry Jobs/ Typing Job/ Home-Based Jobs

Data Entry Clerk

Customer Service Representative - Bilingual Preferred

Amazon Delivery Driver

No Experience Needed (Amazon Focus)-Part-Time Remote Data Entry Specialist

Lead Product Manager, SEO (Remote- United States)

Hotel Front Desk Clerk