Customer Support - Virtual Care

Remote, USA Full-time Posted 2025-03-12

Description:
? Join us on our journey to transform pet care and improve the health and happiness of pets, pet parents, and veterinary caregivers.
? Petfolk is recreating the veterinary journey from the ground up with technology and design at the very center.
? Virtual Customer Support plays an integral role in the success of the practice and is expected to champion Petfolk?s core values while assisting the team in meeting the goals of the pet care center.
? Virtual Customer Support team members will work directly under the supervision of the Sr. Director of Virtual Support.
? The Customer Support team member must be comfortable with interacting with customers and medical teams across multiple channels including text, phone, and email.

Requirements: ? 1 year Customer Service experience in Veterinary Medicine ? Ability to sit or stand for prolonged periods at a time ? Expected to have a home office or quiet space free from noise or distractions in your home ? Expected to be at a desk, ready to engage with a customer during entire shift ? Must have high speed reliable internet ? Must be willing to work weekend shifts ? Must be willing to work EST time zone ? Must live in one of the following states: AZ, FL, GA, NY, NC, SC, TN or TX

Benefits:
? Robust benefits package
? Equity Compensation for all employees

Apply Job!

Apply for the Job

Customer Support - Virtual Care

Similar Remote Jobs

Customer Support - Virtual Care

Customer Service ( Remote work)

Costco Logistics Member Experience Clerk

Expert World History Teacher/ Tutor

College Application Coaches Needed-(Fully Remote)

Senior Content Designer ? Acquisition

Healthcare Enrollment Specialist - Remote

Junior Level Developer - Remote

Executive Assistant - Corporate Sustainability

Technical Support - Customer Service Representative

Client Relations Specialist - Bookkeeping - Remote | WFH

Corporate Equipment Engineering Manager

Entry Level Business Development Trainee

Work from home - Data Entry Specialist (Remote)

Technology Support Intern

Virtual Customer Service/Sales Representative

Amazon Delivery Driver

Content Moderator ? Yelp, Spam Comment Removal Specialist

Remote Customer Service Agent

American Express Remote Jobs Chat Professional ? mysmartpros