Customer Support Representative
Description:
? SBT is looking for a Customer Support Representative to help take our company?s growth to the next level
? The ideal candidate will be responsible for providing text and payment support to our clients
? Duties include handling high priority tickets within a fast-paced environment, escalating client/software issues to technical, and understand/analyze client requests to ensure high CSAT
? It will be imperative that this person be detail-oriented, self-motivated, able to stay focused in a fast-paced environment and adapt to frequent updates
Requirements: ? High School or equivalent ? 2+ years of applicable Customer Support within a technology company ? Excellent detail-oriented, organizational, and time management skills ? Experience managing high priority tickets in a fast-pace environment ? Experience working with tickets within HubSpot ? Experience with SalesForce ? Experience with Payment Support ? Proficient in working with Outlook, Microsoft Excel, Microsoft Word ?... Analytical and problem-solving skills ? Customer focus and adaptability to different personality types ? Self-driven with the ability to work with little supervision ? Excellent verbal and written communication skills ? Adapt to frequent changes
Benefits
Similar Remote Jobs
Customer Support Representative
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Online Survey Taker
Posted on: 13-09-2024 00:00
Live Chat Support
Posted on: 13-09-2024 00:00
Online Tutoring Teacher
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Live Chat Specialist
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Front Desk Receptionist
Posted on: 13-09-2024 00:00
Google Cloud Engineer (remote)
Posted on: 16-07-2024 18:48
[CVS Data Entry Jobs ] Data Entry Entry Clerk Jobs WFH (No Experience)? Part-Time
Posted on: 24-01-2025 04:50
Head of Sales and/or Co-Founder (US-based, fully remote)
Posted on: 29-10-2024 05:42
Group Leader - Before and After School Program
Posted on: 08-12-2024 17:20
EAP Worklife Customer Support Associate
Posted on: 31-01-2025 09:58
Prior-Authorization Rep Remote $17/hr (Irving/Dallas TX ONLY)
Posted on: 26-08-2024 00:00
online typing jobs at home part time ? DE1106
Posted on: 24-10-2024 05:38
customer service specialist
Posted on: 23-08-2024 00:00
Virtual School Social Worker needed in Michigan!!
Posted on: 29-08-2024 00:00
Client Services Representative – $17/Hour
Posted on: 12-09-2024 00:00