Customer Support Representative

Remote, USA Full-time Posted 2025-03-15

Description:
? Manage large amounts of incoming calls, emails, and live chat
? Handle customer concerns and provides appropriate solutions
? Identify and assess customer needs to achieve a high level of satisfaction
? Build sustainable relationships and trust with customer accounts through open and interactive communication
? Work on other service-related projects as they arise
? Support our West Coast clients

Requirements: ? 2+ years experience in a customer service role ? Excellent ability to clearly communicate through phone, email, and live chat ? High attention to detail with research and investigative skills ? Ability to multitask ? Able and willing to work the appropriate hours to support our West Coast clients ? Experience with Mac Operating systems, internet services, browser functions, and basic software applications ? SaaS experience a plus ? U.S. Citizen or Permanent Resident status required ? Visa Sponsorship not available

Benefits:
? Competitive benefits & PTO
? 401(k... with employer match
? Paid parental leave
? Wholesale discount to name brands
? Catered lunches & breakfasts
? Company happy hours and outings
? Casual office atmosphere & one block from Deep Ellum
? Fully stocked kitchen
? Commuter benefits

Apply Job!

Apply for the Job

Customer Support Representative

Similar Remote Jobs

Customer Support Representative

Customer service data

Data Entry Operator

Social Media Intern

Data Entry Clerk

Delivery Service Representative

Weekend Travel Coordinator

Bike Delivery (06910)

Part-Time Project Manager

Data entry remote

project manager - construction, Western Mountain Region (Remote- U.S.)

Remote Customer Support Assistant

Work From Home as a Retail Products Tester. No Experience...

Customer Service Support Rep

Insurance professional

Restaurant Team Positions

Genomic Science Liaison I: Rare Disease (REMOTE, USA)

Editor/Writer WINS (part time) Job at Audacy in New York

AI Language Trainer - Part Time Work From Home

Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English)