Customer Service Representative - Small Business
Remote, USA
Full-time
Posted 2025-03-12
Description: ? Enova has two different small business lending brands, each with their own unique offerings and customer requirements. As a Customer Service Representative, you will become an expert in one particular brand over the course of our 4 week training program. ? After you complete training, you will primarily be responsible for providing superior customer service and a positive experience to our customers. ? Respond to incoming customer calls, addressing their questions and providing service ? Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services ? Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience ? Uphold exceptional customer service standards through articulate and effective verbal and written communication ? Keep customer accounts meticulously updated with accurate information Requirements: ? Experience in a call center setting is preferred ? Proficient in phone communication and verbal skills, with a keen ability to actively listen ? Familiarity with CRM systems and their practices ? Customer-centric approach with adaptability to various personality types ? Strong multitasking abilities, adept at setting priorities and managing time effectively Benefits: ? Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays ? Health, dental, and vision insurance including mental health benefits ? 401(k) matching plus a roth option (U.S. Based employees only) ? PTO & paid holidays off ? Sabbatical program (for eligible roles) ? Summer hours (for eligible roles) ? Paid parental leave ? DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) ? Employee recognition and rewards program ? Charitable matching and a paid volunteer day?Plus so much more!
Similar Remote Jobs
Customer Service Representative - Small Business
Posted on: 31-01-2025 09:59
Online ELA Teacher ( 6th-8th )
Posted on: 31-01-2025 09:59
Danish-speaking Customer Support specialist (Travel industry)
Posted on: 31-01-2025 09:59
Data Analyst (Staff Accountant) - Remote
Posted on: 31-01-2025 09:59
(Customer service) Tesla Careers Remote Jobs
Posted on: 31-01-2025 09:59
Remote Tax Manager - Restaurant Group
Posted on: 31-01-2025 09:59
(Remote) Data Entry Jobs At Disney
Posted on: 31-01-2025 09:59
Temporary Mental Health Customer Service Representative
Posted on: 31-01-2025 09:59
Yelp careers remove spam comments remover
Posted on: 31-01-2025 09:59
Remote Data Entry Specialist / Part-time
Posted on: 31-01-2025 09:59
Entry Level App Tester (Immediate Start / Remote / No Experience)
Posted on: 16-11-2024 19:14
Part Time Seasonal Back Office Representative-Remote
Posted on: 08-01-2025 08:06
Remote Data Entry Agent (FT/PT)
Posted on: 07-08-2024 00:00
Data Entry Amazon Specialist - No Experience - Part-Time
Posted on: 05-10-2024 00:00
Pharmacy Technician - Work From Home PA
Posted on: 16-11-2024 19:13
American Airlines (Customer Service) Remote Jobs ? No Experience?
Posted on: 08-12-2024 17:20
Accounts Payable Specialist
Posted on: 16-07-2024 18:44
Clinical Assistant (Part-time) - Hybrid
Posted on: 19-02-2025 06:27
Remote Google Jobs Near Me
Posted on: 07-10-2024 00:00
Live Chat Representative - Remote Work
Posted on: 11-08-2024 00:00