Customer Service Representative REMOTE JOB
Hickory Hill Golf Course are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
? Manage large amounts of incoming phone calls
? Generate sales leads
? Identify and assess customers? needs to achieve satisfaction
? Build sustainable relationships and trust with customer accounts through open and interactive communication
? Provide accurate, valid and complete information by using the right methods/tools
? Meet personal/customer service team sales targets and call handling quotas
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
? Keep records of customer interactions, process customer accounts and file documents
? Follow communication procedures, guidelines and policies
? Take the extra mile to engage customers
Requirements and skills
? Proven customer support experience or experience as a Client Service Representative
? Track record of over-achieving quota
? Strong phone contact handling skills and active listening
? Familiarity with CRM systems and practices
? Customer orientation and ability to adapt/respond to different types of characters
? Excellent communication and presentation skills
? Ability to multi-task, prioritize, and manage time effectively
? High school diploma
In addition to our truly #Ridiculous culture, you?ll enjoy benefits like:
? Outstanding Medical, Dental, Vision and Prescription plans
? 401k Match
? Pet Insurance
? In-house Wellness Coaches
? Tuition and Professional Development Reimbursement Plans
? Hundreds of Discounts with the Brands you Love and Use
Similar Remote Jobs
Customer Service Representative REMOTE JOB
Posted on: 24-01-2025 00:00
HR System Consultant - REMOTE
Posted on: 24-01-2025 00:00
Remote/In Person Digital Court Reporter
Posted on: 24-01-2025 00:00
Walmart Remote Customer service jobs
Posted on: 24-01-2025 00:00
Netflix Jobs From Home Tagger
Posted on: 24-01-2025 00:00
Entry Level Customer Service Representative
Posted on: 24-01-2025 00:00
College Student - Independent Work
Posted on: 24-01-2025 00:00
College Student - Independent Work
Posted on: 24-01-2025 00:00
Remote Data Analyst (Entry Level)
Posted on: 24-01-2025 00:00
Wayfair Remote Part-Time ? WFH
Posted on: 24-01-2025 00:00
American Airlines Remote Customer Service Jobs, Airline Work From Home Jobs
Posted on: 27-08-2024 00:00
Customer Service Rep 2 (remote) San Antonio, TX Bexar County
Posted on: 30-10-2024 05:36
Remote SAS Developer Jobs | Turing
Posted on: 10-09-2024 00:00
Daily Payment Part Time Jobs In India For College Students Freshers without investment
Posted on: 20-08-2024 00:00
Graphic Design Manager
Posted on: 11-12-2024 17:45
Project Hire- Manager, Global Hardlines Licensing - Collectibles and Trading Cards
Posted on: 04-11-2024 05:38
Sr. Azure Infrastructure Engineer
Posted on: 31-01-2025 09:58
Manager, Community Technical Support - Hybrid (Remote/On-site)
Posted on: 06-11-2024 04:54
Online Live Chat Specialist
Posted on: 15-09-2024 00:00
AAmazon Work From Home Customer Service Representative (Online Chat Support) ?Part-Time
Posted on: 16-11-2024 00:00