Customer Service Representative - (Remote - Full Benefits)

Company Overview:

Join our dynamic and growing team at Arsenault, a leader in Customer Service. We take pride in providing exceptional products/services to our customers and are dedicated to fostering a positive and inclusive work environment. As part of our commitment to employee well-being, we are excited to offer a Remote Customer Service Representative position with full benefits...

Position Overview:

As a Customer Service Representative working remotely, you will be a crucial part of our customer-centric team. Your primary responsibilities will include handling customer inquiries, resolving issues, and ensuring an outstanding customer experience. Enjoy the flexibility of working from home while receiving comprehensive benefits.

Responsibilities:

Respond promptly to customer inquiries through various channels, including phone, email, and chat.

Provide information about products/services, pricing, and promotions.

Assist customers in placing orders, tracking shipments, and processing returns.

Resolve customer issues with professionalism and efficiency.

Collaborate with internal teams to address customer needs and concerns.

Maintain accurate and up-to-date customer records.

Qualifications:

Previous experience in customer service or a related field.

Strong communication and interpersonal skills.

Problem-solving abilities and attention to detail.

Comfortable working independently in a remote setting.

Proficiency in customer service software and communication tools.

High school diploma; college degree preferred.

Benefits:

Competitive salary

Full suite of health, dental, and vision benefits

401(k) retirement plan with employer matching

Generous paid time off and holidays

Professional development opportunities

Supportive and inclusive company culture

How to Apply:

If you're passionate about delivering exceptional customer service and are looking for a remote opportunity with full benefits, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience.

[Your Company Name] is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences