Customer Service Representative (CSR)
About us
UpCycle Technology Foundation
UpCycle Technology Foundation is a strategic partner to the world?s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
JOB RESPONSIBILITY
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide information about products and services to callers
- Handle and resolve customer complaints or concerns
- Document all call information according to standard operating procedures
- Identify and escalate priority issues to the appropriate department or supervisor
- Follow up on customer calls when necessary
Qualifications:
- Previous experience in a call center or customer service role is preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to handle high call volumes and work in a fast-paced environment
- Good working knowledge of Adobe, Excel and Word
- Ability to analyze customer needs and provide appropriate solutions
Schedule varies based on your availability. Self-Scheduling is offered.
NOTE: Please make sure you submit your Resume in a file format. And have an active phone number and email address for follow-up.
Job Types: Seasonal/Part-time
Pay: $12.00 - $19.00 per hour
Benefits:
? Flexible schedule
? Work from home
Education:
? High school or equivalent (Preferred)
Experience:
? Customer Service: 1 year (Preferred)
Work Remotely:
? Yes
Work Location: Multiple Locations
Job Type: Part-time
Pay: $12.00 - $19.00 per hour
Benefits:
? Flexible schedule
? Work from home
Shift:
? Day shift
? Night shift
Work Location: Remote
Similar Remote Jobs
Customer Service Representative (CSR)
Posted on: 09-12-2024 18:32
Data Input Specialist- Remote
Posted on: 09-12-2024 18:32
Data Entry Operator- Remote
Posted on: 09-12-2024 18:32
Digital Data Entry- Remote
Posted on: 09-12-2024 18:32
Typist Data Entry Junior
Posted on: 09-12-2024 18:32
Operations Assistant Remote Job
Posted on: 09-12-2024 18:32
Game Review - Remote
Posted on: 09-12-2024 18:32
Data Entry Assistant (Remote)
Posted on: 09-12-2024 18:32
Residential & Airbnb Cleaner
Posted on: 09-12-2024 18:32
Senior Technical Recruiter (remote)
Posted on: 09-12-2024 18:32
Claims Representative - Accident & Health
Posted on: 22-11-2024 05:34
Full Time 2nd Shift Warehouse Lead
Posted on: 06-12-2024 06:00
Data Entry Clerk - Administrative Assistant Remote
Posted on: 13-11-2024 04:55
Disney Data entry jobs ? without Experience
Posted on: 18-02-2025 03:59
Math (in French) Tutor - Remote/Work from Home
Posted on: 24-09-2024 00:00
FT Data Entry Clerk (Typist) - Remote | WFH
Posted on: 16-07-2024 18:55
Entry Level Remote Job - Delta Airlines Careers From Home
Posted on: 11-09-2024 00:00
Certified Pharmacy Clerk (Remote Data Entry)
Posted on: 16-07-2024 19:05
Remote Project Participant
Posted on: 11-01-2025 15:32
Delta Airlines Customer Care (Remote Jobs Work From Home)
Posted on: 15-12-2024 15:02