Customer Service Rep

This role plays a vital part in supporting the Research Team by performing comprehensive business license research across a wide spectrum of industries and jurisdictions, including state, county, and city levels of government. The individual in this position will be responsible for identifying, gathering, and analyzing licensing requirements and regulations that businesses must adhere to in various sectors and locations.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

? Conducts industry and location specific research for our clients, identifying all federal, state, county and city level business licensing requirements

? Creates business specific research packages for timely delivery to clients

? Identifies and compiles licensure specifications in both PDF and Excel formats, including: forms, hyperlinks, supporting documents, exam requirements, prerequisites, turnaround times, fees, and renewal data

? Communicates directly with government agencies to assist with business license research inquiries

? Provides research in connection with internal support tasks for other BL team members

Skills
? Customer Relations
? Customer support
? Customer Service
? Research
? CUSTOMER ORDERS/SALES
? Excel
Qualifications
? Years of experience: 0 years
? Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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