Customer Service/Patient Support/Front Desk

Remote, USA Full-time Posted 2025-03-13

Job Title: Customer Service Representative

Job Description...

Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Handle incoming calls and outbound calls per shift. Accurately and completely capture information and update systems appropriately. Provide availability, tracking, and shipping information for patient?s medication as needed. Assist new and returning patients with their application process for services.

Skills
? Pharmacy
? Customer Service
Job Type

This is a contract position with a duration

Work Site

This is a 100% on-site position in Louisville, Kentucky.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan ? Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

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Customer Service/Patient Support/Front Desk

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