Customer Care Agent - Part-Time Flex Schedule

Remote, USA Full-time Posted 2025-03-12

Description:
? Provide exceptional support to prospective and current students
? Address student inquiries, troubleshoot issues, and guide students through program enrollment and completion
? Act as the first point of contact for students
? Monitor student progress and engagement
? Assist students with platform navigation and technical troubleshooting
? Maintain accurate records of student interactions and progress
? Assist in the planning and execution of virtual student events and engagement initiatives
? Identify and escalate complex student concerns as needed

Requirements: ? 3-7 years of experience in customer service, student support, or sales, preferably in an education or wellness-related field ? Strong communication skills with the ability to build rapport and provide outstanding customer care ? Experience working with CRM systems (Salesforce preferred) and customer support tools (Zendesk, live chat, email support) ? Ability to multitask, prioritize responsibilities, and remain adaptable in a fast-paced environment ? A passion for health, wellness, and education is a plus ? Bilingual in Spanish is a plus

Benefits:
? Sick days, accrued based on hours worked
? 401K plan with employer contribution of up to 4%
? Free access to our educational offerings
? Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
? A variety of seasonal health and wellness perks

Apply for the Job

Customer Care Agent - Part-Time Flex Schedule

Similar Remote Jobs

Customer Care Agent - Part-Time Flex Schedule

Southwest Airlines Customer Service Remote Jobs $18/Hr

Entry Level Lab Technician- Up To 23/hr

Customer Dispatch Support - Night shift REMOTE

Entry Level Fully Remote No Experience Needed

Credit Support Analyst | WFH India Based

Fraud Customer Support Senior Specialist- 3rd shift

Walmart Jobs (Remote) $40/H - Job Vacancy

Remote Bookkeeping, Accounting, Tax and Audit Positions

Tier 2 Service Desk- Remote- 3rd shift

Customer Experience Chatroom Operator

Remote no will train

Remote Virtual Assistant for Administrative, Marketing & Technical Support

Field Marketing Manager Job at Verizon in Chicago

Virtual Medical Scribe | Emergency Department | 10:00 AM - 10:00 PM Central Standard Time | Monday through Friday

Director-Compliance: Audit & Regulatory Engagement, Compliance Risk Management

WORK FROM YOUR HOME BASED OFFICE - SALES REPRESENTATIVE - hiring now

Manager, Tele Account Development

Amazon Data Entry Associate ? Remote (No Experience Needed)

American Express Virtual Assistant (Work At Home)