Client Relations Specialist - Bookkeeping - Remote | WFH
This is a permanent remote work from home opportunity available across many states in the US. The role offers a competitive salary between $57,000 - $62,000 annually, along with robust benefits and perks.
Responsibilities...
As a Client Relations Specialist, you will provide excellent customer service and support to a portfolio of small business clients. Your responsibilities will include:
? Handling all client communications with care. You'll answer questions on accounting, products, pricing, processes, and more. Your technical knowledge and problem-solving skills will prevent and resolve any client issues.
? Guiding clients through product and service changes smoothly. You'll follow up to ensure complete satisfaction.
? Preparing and explaining any additional billing charges clearly.
? Processing client terminations with empathy.
? Delivering high-quality bookkeeping and tax services tailored to each client's unique business model and industry. Your understanding of their needs will enable you to recommend the right products and processes.
? Advising on best practices for client relations and communication.
? Supporting the maintenance, onboarding, and tax teams as needed. This could involve answering phones or emails.
? Contributing to department and team projects.
? Performing other duties as required.
You Will Bring
? A bachelor's degree in business, accounting, finance or equivalent experience
? Proficient QuickBooks Online knowledge or certification
? 3+ years of bookkeeping experience in a multi-client environment
? 3+ years of client service handling complex tasks for small business owners
? A deep understanding of small business accounting and tax services
? Excellent verbal and written communication skills
? Strong skills in Microsoft Office, especially Excel, Outlook and Teams
? Ability in problem-solving, process improvement, critical thinking and prioritization
? A self-directed, independent work style that thrives in an autonomous environment
? Dedication to empowering all employees and creating an inclusive workplace
This employer provides exceptional benefits including comprehensive health coverage, paid parental leave, 401k matching, and generous PTO. You'll work from the comfort of your home office with provided equipment. The culture focuses on growth, learning, and work-life balance. Join a team of smart, motivated professionals who value empowerment and equity.
Employment Type: Full-Time
Similar Remote Jobs
Client Relations Specialist - Bookkeeping - Remote | WFH
Posted on: 16-07-2024 18:40
Outsource Bookkeeper - Remote Contract to Full Time Potential
Posted on: 16-07-2024 18:40
Outsourced Accounting Bookkeeper - F/T, Remote
Posted on: 16-07-2024 18:40
Bookkeeper for Remote Accounting Firm
Posted on: 16-07-2024 18:40
Amazon Product Testers Job from Home
Posted on: 16-07-2024 18:40
Remote Opportunity Product Tester Jobs
Posted on: 16-07-2024 18:40
Care Advocate (Part-Time)
Posted on: 16-07-2024 18:40
Community Outreach & Engagement Coordinator
Posted on: 16-07-2024 18:40
Sr. Financial Analyst (Remote)
Posted on: 16-07-2024 18:40
Director of Marketing
Posted on: 16-07-2024 18:40
Amazon Product Testers Job from Home ? The EliteJob In UAE
Posted on: 29-08-2024 00:00
Holiday Package Driver – Pennsylvania
Posted on: 19-09-2024 00:00
Security Cast Member - Part Time/Full Time, Walt Disney World
Posted on: 02-08-2024 17:49
Hospice Care Registered Nurse
Posted on: 06-02-2025 00:00
Senior Security Technician
Posted on: 16-07-2024 18:52
Cyber Defense Specialist - 3rd Shift - Sunday through Wednesday
Posted on: 26-12-2024 06:12
Higher Education Account Executive
Posted on: 24-10-2024 05:38
FULLY REMOTE - Entry Level Sales Manager
Posted on: 07-12-2024 04:21
Customer Service Advisor
Posted on: 19-11-2024 06:06
Support Engineer (contract)
Posted on: 16-07-2024 18:57