Client Experience Associate - Part time - Remote
Overview
As a Client Experience Associate at Titan, you will be a key point of contact for investors during tax season, providing exceptional customer service and support.
In Short
? Respond to customer requests via chat and email
? Resolve customer issues and develop best practices
? Assist with KYC/AML operations and account onboarding
? Translate customer needs into recommendations for CX and engineering
? Work part-time, Monday-Thursday (27 hours/week)
? Join a small team with a significant impact
? Be part of a vibrant in-person culture
? Competitive cash compensation and equity packages
? Opportunity to influence the Titan roadmap
? Work in a fast-paced, innovative environment
Requirements
? 2+ years in a Customer Experience/Service role
? Ability to handle challenging customer issues with empathy
? Skilled in troubleshooting technical issues
? Exceptional written and communication skills
? Familiarity with customer support platforms like Zendesk
Benefits
? Competitive compensation packages
? Opportunity for full-time employment after contract
? Work with world-class investors
? Be part of a bold vision in finance
? Impactful role in a growing company
Similar Remote Jobs
Client Experience Associate - Part time - Remote
Posted on: 31-01-2025 10:00
Entry Level Customer Service Sales (Work From Home)
Posted on: 31-01-2025 10:00
Marketing Internship for High School and College Students
Posted on: 31-01-2025 10:00
Louisiana Remote OT Job Full Time, Competitive Pay
Posted on: 31-01-2025 10:00
Benefits Advisor (Full time) - Work from home
Posted on: 31-01-2025 10:00
Benefits Specialist (Work from home) - Flexible hours
Posted on: 31-01-2025 10:00
Morning Live Chat Agent ? Work from Home
Posted on: 31-01-2025 10:00
PT Remote Sales Rep Uncapped Commission Flex Hours
Posted on: 31-01-2025 10:00
Data Entry Compliance Processor I - Remote Opportunity
Posted on: 31-01-2025 10:00
Product Tester ? Android App (No Experience Needed)
Posted on: 31-01-2025 10:00
Work From Home Technical Support Representative - Overnight Shift
Posted on: 16-07-2024 18:53
Manager - Pricing
Posted on: 02-08-2024 17:49
Manager, Social Media Strategy & Activation- WDW
Posted on: 20-01-2025 00:00
Education Partner Success Regional Manager - Remote | WFH
Posted on: 05-01-2025 17:58
Data entry clerk
Posted on: 04-11-2024 05:37
Data entry remote
Posted on: 29-09-2024 00:00
Senior Social Insights Analyst | VaynerMedia LLC | Remote (India)
Posted on: 29-11-2024 08:27
Work From Home Amazon Data Entry Jobs No Experience Remote - Part-Time
Posted on: 23-01-2025 00:00
Solutions Group Leader: Domestic LATAM - Remote
Posted on: 16-07-2024 18:46
Apple Home Advisor Jobs - Technical Support for Apple Products
Posted on: 24-09-2024 00:00