Call Center Reps - FULLY REMOTE
The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving
Similar Remote Jobs
Call Center Reps - FULLY REMOTE
Posted on: 11-12-2024 17:46
Entry Level Customer Service - Remote
Posted on: 11-12-2024 17:46
Data Entry Clerk (Remote) (United States)
Posted on: 11-12-2024 17:46
Data Entry Assistant (Remote) (United States)
Posted on: 11-12-2024 17:46
Customer Service Representative (Remote) (United States)
Posted on: 11-12-2024 17:46
Customer Support Representative (Remote) (United States)
Posted on: 11-12-2024 17:46
Remote - Data Entry Clerk Needed
Posted on: 11-12-2024 17:46
Virtual Full-Time Elementary Special Education Teacher
Posted on: 11-12-2024 17:46
Remote Travel Advisor (Disney Travel Agent)
Posted on: 11-12-2024 17:46
Live Chat Operators ? Immediate Start
Posted on: 11-12-2024 17:46
Day Off Relief Intake/Milk UF 3rd Shift
Posted on: 24-09-2024 00:00
UPS Remote Jobs (Data Entry Specialist) - Full Time
Posted on: 16-07-2024 19:07
BPO Calling Representative
Posted on: 03-01-2025 07:35
Hiring Certified Nursing Assistants (CNA) for Full-Time and Part-Time Positions
Posted on: 18-02-2025 03:58
Pharmacy Technician (Remote), Remote Pharmacy Technician - Amazon Pharmacy
Posted on: 09-08-2024 00:00
Customer Success Associate (FT Contractor, Remote)
Posted on: 14-10-2024 04:22
YouTube Video Editor
Posted on: 16-07-2024 18:50
Amazon Customer Support Specialist – No Experience
Posted on: 12-09-2024 00:00
Health Coach- Remote
Posted on: 18-02-2025 03:58
Pre-Licensing Training Agent - Remote
Posted on: 20-01-2025 06:20