Call Center Representative - REMOTE
Remote, USA
Full-time
Posted 2025-03-12
Essential Job Responsibilities: ? Answer inbound telephone calls promptly, politely and in a professional manner. ? Evaluate and follow proper procedures for scheduling patients. ? Obtaining insurance and demographic information and inputs the information into the patient?s chart. ? Reviews appointment date, time, location and provider information with patient. ? Informs patient of all necessary pre-appointment information including required paperwork, arrival information and no show fee. ? Answer all patient questions accurately or refers them to the appropriate person/department. ? Follows ?Triage Tree? to ensure patients are getting the proper appointment and care. ? Collaborates with other departments to resolve any patient questions and issues. ? Places outbound calls to patients to reschedule appointments, when necessary. ? Sends messages to physicians to relay patient information. ? Handles all patient interactions politely and professionally. ? Maintain confidentiality and observe all HIPAA rules governing patient confidentiality ? Cross train in other departments as needed/directed Handles all electronic correspondence such as referrals, appointments and patient requests. ? Experience: ? 1 or more years of experience in a medical care field is preferred.
Similar Remote Jobs
Call Center Representative - REMOTE
Posted on: 10-12-2024 18:33
Data Analyst (Remote) (United States)
Posted on: 10-12-2024 18:33
Executive Assistant (Remote) (United States)
Posted on: 10-12-2024 18:33
Remote Cold Storage Project Manager
Posted on: 10-12-2024 18:33
Applied Scientist, Automated Reasoning Group
Posted on: 10-12-2024 18:33
Manager, Engineering - Core Services
Posted on: 10-12-2024 18:33
Support Chat Representative - Remote
Posted on: 10-12-2024 18:33
Remote Entry Level Financial Advisor
Posted on: 10-12-2024 18:33
Virtual || Social Worker, MI
Posted on: 10-12-2024 18:33
WFH Call Center Agent (Remote)
Posted on: 10-12-2024 18:33
Remote Flex Schedule Tax Recruiter
Posted on: 16-07-2024 18:47
Freelance Production Assistant, Media Desk
Posted on: 03-02-2025 00:00
Work From Home Part Time Focus Group Participant - $300-$750 (multi-session studies)
Posted on: 17-12-2024 18:02
Remote Bilingual Contact Center Representative ? Full Time & Part Time
Posted on: 24-01-2025 04:51
CVS Data Entry Remote Job - Entry Level Jobs
Posted on: 23-01-2025 00:00
Remote Customer Service/Call Center - Must live in New Jersey!
Posted on: 19-07-2024 07:10
QA Auditor II- remote anywhere in the US!
Posted on: 04-11-2024 05:37
Online English Teacher -- Remote | WFH
Posted on: 16-07-2024 18:35
Postal Processing Clerk
Posted on: 25-09-2024 00:00
staff - Registered Nurse (RN) - Med Surg - $30-48 per hour
Posted on: 26-09-2024 00:00