Call Center/Customer Service Representative-USA BASED ONLY REMOTE

Remote, USA Full-time Posted 2025-03-12

MOSI is seeking a Customer Service Representative for our call center to provide exceptional support to our clients. In this role, you will be the first point of contact for customers, helping them with inquiries, resolving issues, and ensuring a positive experience with our services. Your communication skills and customer-centric approach are essential to fostering strong relationships with our clients.

Responsibilities
? Handle incoming calls and respond to customer inquiries in a professional and efficient manner.
? Resolve customer complaints and issues promptly while maintaining a high level of customer satisfaction.
? Document all customer interactions and follow-up actions in our CRM system.
? Provide accurate information about our products and services to customers.
? Collaborate with team members to improve processes and enhance customer service.
? Stay updated on product knowledge and company policies to better assist customers.
? High school diploma or equivalent; higher education is a big plus.
? 1-2 years of experience in call center or customer service roles.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and a customer-first attitude.
? Proficient in using computer systems and CRM software.
? Ability to work in a fast-paced environment while maintaining attention to detail.
? Flexible availability to work various shifts, including evenings and weekends.

Apply Job!

Apply for the Job

Call Center/Customer Service Representative-USA BASED ONLY REMOTE

Similar Remote Jobs

Call Center/Customer Service Representative-USA BASED ONLY REMOTE

Female Sales Coordinator - Work from home

Call Center Rep - Work From Home

Remote Entry Level Chat Support (No Experience)

Durban: Corporate Business Development Officer: Education/ Tertiary

Social Media Designer - Work From Home

Flexible Part-Time Data Entry & Administrative Assistant

Social Media - Interns (Paid) - REMOTE

Entry level / Data Entry Clerk (Remote)

Amazon Live Chat Support From Home (Remote-Part-Time)

Data entry clerk remote

Amazon online jobs work from home no experience

Amazon Careers Virtual Assistant Jobs - Part-Time

Client Relationship Executive - IPS

Remote Tax Professional

Human Resources Associate (Part-Time)

Entry Level Cyber Security Analyst |Remote |$85K/yr-$105K/yr

Food delivery driver

Discover Online Job Opportunities | $25-$35/hr | Ideal for Beginners

Finance Systems Senior Manager - GRC & Real Estate Technologies (REMOTE)