Call Center - Chat Specialist

Remote, USA Full-time Posted 2025-03-12

Job Description:

Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally. Involves... referring customers to the appropriate line of business for products or services not supported. Uses a combination of pre-approved messaging and free form responses to create a personalized experience for each of our clients. May interact with more than one client at a time. Accountable for a great client experiences and successful resolution of all requests.

Skills:
? Attention to Detail
? Customer and Client Focus
? Interpret Relevant Laws, Rules, and Regulations
? Written Communications
? Adaptability
? Client Experience Branding
? Customer Service Management
? Issue Management
? Problem Solving
? Advisory
? Business Development
? Client Solutions Advisory
? Consulting
? Research

Apply Job!

Apply for the Job

Call Center - Chat Specialist

Similar Remote Jobs

Call Center - Chat Specialist

Remote Call Center Leader $23/hr

Account Partner - Crossix Audiences

Data Analyst / Data Scientist

Customer Service Representative - Remote

Apple Home Advisor Job Opportunity

Call Center Representative - REMOTE

Call Center Agent - Remote

Data Entry (work from home)

Remote Opportunities with Major Airlines

Tesla Data Entry Remote Jobs (At Home) $25 - Part-Time

Final Expense Insurance Agent - High Earnings & Flexible Schedule

Online Moderator Opportunities | Earn $25-$35/hr | Fully Remote Positions

Design Manager, Emerging Creative

Clinician, Crisis Response Team- FSW

Retail Operations Associate

Technical Specialist - Telecom Services

Associate Counsel - Virginia Beach, VA (Remote)

Cold Drink Equipment Installer 1

Director, Strategic Learning Consultant