Call Center Agent ( Remote )

Remote, USA Full-time Posted 2025-03-13

Baca Consulting Group is seeking a motivated and customer-oriented Call Center Agent to join our remote team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner.

Responsibilities: ? Answer incoming calls and respond to customer inquiries ? Make outbound calls to follow up on customer requests ? Provide information about products and services ? Resolve customer complaints and issues ? Document all call information according to standard operating procedures ? Meet or exceed call center metrics such as call quality and resolution time

Qualifications: ? High school diploma or equivalent ? Prior experience in a call center or customer service role ? Excellent communication skills, both verbal and written ? Ability to multitask and prioritize in a fast-paced environment ? Strong problem-solving skills ? Proficiency in Microsoft Office and CRM software

If you are a self-motivated individual with a passion for customer service, we want to hear from you! Apply now to join our dynamic team at Baca Consulting Group.

Similar Remote Jobs

Call Center Agent ( Remote )

Posted on: 23-02-2025 00:00

Call Center Agent Customer Technical Support

Posted on: 23-02-2025 00:00

Senior Director - Sales, Commerce Platform

Posted on: 23-02-2025 00:00

Apple Remote Jobs (Data Entry) $25/Hour

Posted on: 23-02-2025 00:00

Entry Level - Scheduling Assistant (Remote)

Posted on: 23-02-2025 00:00

Ohio: Work From Home: Intervention Specialist

Posted on: 23-02-2025 00:00

English Teacher- (Remote Job)

Posted on: 06-02-2025 00:00

Flexible Schedule Travel Agent - Remote | WFH

Posted on: 27-08-2024 00:00

Remote Writing Counselor For College Essays

Posted on: 20-01-2025 00:00

Customer Service Remote Agent Position

Posted on: 05-01-2025 17:57