Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 27-02-2025 00:00
Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)
Posted on: 27-02-2025 00:00
youtube moderator job from home, youtube video moderator, youtube jobs
Posted on: 27-02-2025 00:00
Jr Customer Service Assistant (Entry Level / No Experience Required)
Posted on: 27-02-2025 00:00
Training Content Creator, Security Awareness, ISEasy , Remote Working (h/f)
Posted on: 27-02-2025 00:00
Fully Remote AWS Cloud Operations Engineer (Active Secret Clearance Required)
Posted on: 27-02-2025 00:00
Entry Level Live Chat Support (Work from Anywhere, No Experience)
Posted on: 27-02-2025 00:00
Customer Service Representative ? Chat Support (Remote / No Experience)
Posted on: 27-02-2025 00:00
Global Work from Anywhere Chat Support Specialist (Flexible Hours, Entry-Level)
Posted on: 27-02-2025 00:00
Online Surveys for Cash - Part Time, Work from Home
Posted on: 27-02-2025 00:00
Overnight Pediatric Radiologist Partner Track - (REMOTE)
Posted on: 31-01-2025 10:00
Engagement Center Rep 1 (Remote)
Posted on: 26-09-2024 00:00
Staff Web Engineer, UI Foundation
Posted on: 31-01-2025 10:03
Account Executive - Managed Services
Posted on: 05-10-2024 00:00
Individual Health Insurance Specialist - Now Hiring
Posted on: 04-11-2024 05:37
Remote Inside Sales Rep ? Call Center
Posted on: 26-09-2024 00:00
Virtual Jobs ? Earn $25-$35/hr as a Live Chat Agent
Posted on: 05-11-2024 03:45
Survey Taker
Posted on: 27-02-2025 00:00
Account Development Sales Rep- Remote Option
Posted on: 31-01-2025 10:03
Customer Care Specialist (Remote)
Posted on: 16-09-2024 00:00